Branch Manager

Pepkor Lifestyle; Musina; Sur place; ZAR 420 000 - 540 000; Plein temps

Résumé du poste

Pepkor Lifestyle in Musina, Limpopo, seeks a Branch Manager to own a store’s performance and customer experience on a daily basis.

You will lead sales strategies, control costs, supervise staff, implement merchandising plans, and ensure compliance with SAP/SAS systems and retail regulations, while driving profitability and growth.

Apply your entrepreneurial mindset to coach teams, optimize operations and deliver world-class service in a demanding retail environment.

Qualifications

• Education: Matric certificate.
• Experience: 3 to 6 years in retail.
• Strong leadership and planning abilities.
• Proven ability to drive sales and profitability.

Responsabilités

• Store Performance: drive daily sales, monitor budgets and expenses.
• Floor Leadership: implement planograms and manage promotions.
• Team Empowerment: recruit, develop and retain staff with reviews.
• Risk & Admin: cash-ups, stock counts and shrinkage control.
• Customer Service Champion: resolve issues and maintain high service levels.

Connaissances

Entrepreneurial thinking

Leadership

Planning & organizing

Decision making

Pressure handling

Outils

Google Suite

SAP/SAS

Description du poste

Introduction

Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager, your primary role will be to strategically lead and optimize your store's total operational performance. From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business.

Key Responsibilities

• Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals.
• Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards.
• Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture.
• Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met.
• Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience.

What We Are Looking For

• Education: Matric certificate.
• Experience: 3 to 6 years of retail experience.
• Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking.
• Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.).