Branch External Sales & Service Advisor: Grow Clients

RMB; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

FNB Points of Presence offers a Branch External Sales and Service Advisor role in Johannesburg. You will provide compliant financial advice to walk-in clients, build lasting relationships and meet sales targets in a high-volume branch environment.

You will adhere to FAIS, FICA, and TCF standards while delivering personalized banking solutions and maintaining accurate client records. A strong client-centric approach is essential for success.

Qualifications

• Grade 12/NQF4 required; NQF5 certificate preferred in Banking, Business Admin, or Customer Service (FAIS).
• 1–3 years in customer-facing environments, service delivery, or client support within financial services.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice to walk-in and existing clients in a high-volume branch.
• Achieve individual and branch sales and service targets.
• Maintain accurate and complete client records and documentation.
• Stay updated on FAIS, FICA, and Treating Customers Fairly (TCF) principles.

Skills

Client relationships

Customer service

Sales targets

Communication skills

Education

Grade 12 / NQF 4

NQF5 Banking/Business Admin Certificate

Job description

FNB Points of Presence offers a Branch External Sales and Service Advisor role in Johannesburg. You will provide compliant financial advice to walk-in clients, build lasting relationships and meet sales targets in a high-volume branch environment.

You will adhere to FAIS, FICA, and TCF standards while delivering personalized banking solutions and maintaining accurate client records. A strong client-centric approach is essential for success.