Client Relationship Banker

Fnbnamibia; Noord-Kaap; Sur place; ZAR 557 000 - 667 000; Plein temps

Résumé du poste

FNB Namibia is hiring a Branch Advisor to deliver compliant, professional financial advice in a high-volume POP environment. You will help customers with transactions, educate on banking channels, and build lasting client relationships while following FAIS, FICA and TCF guidelines.

Ideal candidates have a minimum NQF Level 5 certificate and 1–3 years of customer-facing experience in financial services, with strong communication and ethical advisory skills.

Qualifications

• Minimum Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
• 1–3 years of experience in customer-facing environments within financial services
• Strong understanding of FAIS, TCF, and client-centric advice principles

Responsabilités

• Provide compliant, professional financial advice in a high-volume branch
• Assist walk-in and existing clients with transactions and product solutions
• Maintain accurate client records and documentation
• Achieve branch sales and service targets
• Manage leads, referrals, and client follow-ups within agreed timelines

Connaissances

FAIS knowledge

Client-centric advisory

Sales targets

Communication

Ethical advisory

Formation

NQF Level 5 Certificate

Description du poste

FNB Namibia is hiring a Branch Advisor to deliver compliant, professional financial advice in a high-volume POP environment. You will help customers with transactions, educate on banking channels, and build lasting client relationships while following FAIS, FICA and TCF guidelines.

Ideal candidates have a minimum NQF Level 5 certificate and 1–3 years of customer-facing experience in financial services, with strong communication and ethical advisory skills.