Blasting Site Support Technician

Omnia Holdings; South Africa; Remote; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Company vehicle for business use

Competitive salary

Health and medical benefits

Job summary

Omnia Holdings in Randburg seeks a Senior Installation & Field Support Technician to install, configure, and commission specialized equipment at client sites. You will lead on-site setup, calibrations, and performance testing to meet safety and quality standards.

This field-based role offers remote-first work with extensive travel across Randburg and surrounding Gauteng regions. You will troubleshoot, train client staff, document service activity, and coordinate with central support for complex

Qualifications

• Proven experience as an installation or field service technician in commercial equipment.
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Experience with diagnostic tools and testing equipment.
• Excellent problem-solving and customer service abilities.

Responsibilities

• Install, configure, and commission equipment at client sites.
• Perform routine maintenance, calibration, and preventive servicing.
• Diagnose and troubleshoot mechanical, electrical, and operational issues.
• Respond to service requests and emergencies to minimize downtime.
• Provide technical guidance and training to client personnel.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Diagnostic tools

Blueprints & schematics

Customer service

Education

Technical qualification or trade certification

Tools

Diagnostic tools

Testing equipment

Job description

Senior Installation & Field Support Technician - Randburg

About the Role Our client, a provider of specialized commercial equipment, is seeking a Senior Installation & Field Support Technician to operate primarily within the Randburg, Gauteng area. This role requires a skilled professional responsible for the physical installation, setup, maintenance, and repair of complex equipment at client business locations. You will be the primary technical contact on-site, ensuring that installations are completed to the highest standards and that equipment functions optimally. The ideal candidate possesses a strong mechanical and electrical aptitude, excellent diagnostic skills, and a commitment to providing outstanding customer service. This is a field-based position offering the opportunity to work hands‑on with advanced technology and build strong client relationships.

Key Responsibilities

• Install, configure, and commission specialized commercial equipment at client sites.
• Perform routine maintenance, calibration, and preventative servicing to ensure peak equipment performance.
• Diagnose and troubleshoot mechanical, electrical, and operational issues, implementing effective repairs.
• Respond promptly to service requests and emergency calls to minimize client downtime.
• Provide technical guidance and training to client personnel on equipment operation and basic maintenance.
• Maintain accurate service reports, logs, and inventory of spare parts.
• Adhere to all company safety standards and site‑specific protocols.
• Manage service schedules and travel arrangements efficiently.
• Liaise with the central technical support team for complex problem resolution.
• Ensure customer satisfaction through professional and efficient service delivery.

Requirements

• Proven experience as an installation technician, field service technician, or similar role, with a focus on commercial equipment.
• Strong mechanical and electrical troubleshooting skills.
• Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
• Experience with diagnostic tools and testing equipment.
• Excellent problem‑solving abilities and a meticulous attention to detail.
• Strong customer service and communication skills.
• Willingness to travel regularly within the Randburg and surrounding Gauteng regions.
• Relevant technical qualification or trade certification is preferred.
• Ability to work independently and manage time effectively.
• Valid driver's license and a clean driving record.

Benefits

• Competitive salary.
• Health and medical benefits.
• Company vehicle for business use.
• Opportunities for professional development.
• Work with leading commercial equipment.
• Stable employment with a reputable company.

Our client is seeking a dedicated and technically adept Field Service Technician to join their expanding remote team. This role is crucial for ensuring the optimal performance and maintenance of equipment used by clients across various industries. Although the role is remote, it requires extensive travel to client sites for installations, troubleshooting, and repairs. You will be the primary point of contact for on‑site technical support, acting as the face of our client's commitment to excellent service and product reliability. This position offers a unique opportunity to leverage your technical expertise while enjoying the flexibility of a remote‑first work environment, with significant travel required to meet client needs.

Our client is seeking a dedicated and technically adept Field Service Technician to join their expanding remote team. This role is crucial for ensuring the optimal performance and maintenance of equipment used by clients across various industries. Although the role is remote, it requires extensive travel to client sites for installations, troubleshooting, and repairs. You will be the primary point of contact for on‑site technical support, acting as the face of our client's commitment to excellent service and product reliability. This position offers a unique opportunity to leverage your technical expertise while enjoying the flexibility of a remote‑first work environment, with significant travel required to meet client needs.

Key Responsibilities

• Perform on-site installations, maintenance, and repair of specialized equipment according to technical manuals and safety standards.
• Diagnose and resolve complex technical issues, providing timely and effective solutions to ensure minimal disruption for clients.
• Conduct regular preventative maintenance checks to identify potential problems and ensure equipment longevity.
• Document all service activities, including repairs, maintenance, and parts used, in the company's CRM system.
• Provide remote and on‑site technical support and training to clients, ensuring they understand equipment operation and maintenance procedures.
• Collaborate with the engineering and support teams to provide feedback on product performance and potential improvements.

Requirements

• Proven experience as a Field Service Technician or similar role, with a strong understanding of electro‑mechanical systems.
• Proficiency in diagnosing and repairing mechanical, electrical, and software issues.
• Excellent troubleshooting skills and the ability to work independently with minimal supervision.
• Strong communication and customer service skills, with the ability to explain technical information clearly.
• Willingness to travel extensively (up to 80%) to client locations across Joh