Billing & Orders Specialist

Potentiam Ltd; Wes-Kaap; On-site; ZAR 250,000 - 360,000; Full time

Job summary

Potentiam Ltd in Cape Town is seeking an Orders & Billing Administrator to join our Finance team. You will manage the full order-to-invoice process, review orders in our CRM, generate invoices, manage recurring billing, raise POs, and work with Sales, Account Management, Operations and Finance to resolve queries.

The role requires billing/invoicing or finance admin experience, keen attention to detail, and excellent communication.

Qualifications

• Previous billing administration, invoicing or order-processing experience
• Excellent attention to detail and ability to manage multiple deadlines
• Strong communication and stakeholder-management skills
• A proactive, solutions-focused and customer-oriented approach
• Confidence working with CRM and finance systems
• Experience with ConnectWise CRM and/or SAP BYD would be an advantage

Responsibilities

• Processing and validating sales orders
• Producing accurate customer and professional-services invoices
• Managing recurring billing schedules and renewal-date invoicing
• Raising supplier purchase orders and liaising with third-party suppliers
• Resolving billing, order and payment discrepancies
• Maintaining accurate CRM and finance-system data
• Supporting internal teams and customers with billing queries
• Identifying opportunities to improve order and billing processes

Skills

Billing administration

Invoicing

Order processing

CRM experience

Attention to detail

Stakeholder management

Tools

ConnectWise CRM

SAP BYD

Job description

Potentiam Ltd in Cape Town is seeking an Orders & Billing Administrator to join our Finance team. You will manage the full order-to-invoice process, review orders in our CRM, generate invoices, manage recurring billing, raise POs, and work with Sales, Account Management, Operations and Finance to resolve queries.

The role requires billing/invoicing or finance admin experience, keen attention to detail, and excellent communication.