Senior Invoicing Supervisor High-Volume Billing Lead

Edge Executive Search Group; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Edge Executive Search Group in Cape Town seeks an experienced Invoicing Supervisor to oversee end-to-end invoicing for the Cape Town operation, managing a team of three clerks and ensuring orders are priced, processed and invoiced accurately by daily cut-off times.

The role sits between Sales, Procurement, Warehouse, Dispatch and Finance; you will resolve billing discrepancies, monitor unbilled orders, and support month-end invoicing while driving KPIs and process improvements.

Qualifications

• 3–5+ years' invoicing or billing experience.
• At least 2 years' experience supervising an invoicing or accounts team.
• Proven experience managing high-volume invoicing.
• Strong understanding of the order-to-invoice process.
• Experience processing approximately 40–60 customer orders daily would be advantageous.
• Strong Excel skills.
• Practical experience with Pastel and Sage 300.
• Experience using ERP, accounting or invoicing systems.
• Strong numerical and analytical ability.
• Excellent attention to detail and accuracy.
• Strong communication and problem-solving skills.
• Ability to work under tight daily deadlines.
• Commercial awareness and an understanding of the impact of billing accuracy on cash flow and revenue.
• A hands-on, accountable and process-driven approach.

Responsibilities

• Oversee the complete daily invoicing process for the Cape Town operation.
• Ensure approximately 40–60 customer orders are accurately captured and invoiced each day.
• Verify pricing, quantities, discounts, credits and customer-specific agreements.
• Ensure invoices are generated accurately and within required cut-off times.
• Investigate and resolve invoicing discrepancies, pricing variances and credit notes.
• Match customer orders, picking slips, delivery notes and invoices.
• Monitor unbilled orders and ensure they are processed promptly.
• Maintain accurate customer billing records.
• Manage and develop a team of three invoicing clerks.
• Allocate daily workloads and monitor productivity.
• Set and monitor performance standards and KPIs.
• Check work for accuracy and address errors promptly.
• Train team members on invoicing procedures, systems and processes.
• Work closely with Finance and Accounts Receivable on reconciliations and account queries.
• Investigate customer billing disputes and resolve discrepancies.
• Ensure credit notes and adjustments are correctly authorised and processed.
• Support accurate month-end invoicing and reporting.
• Identify billing errors and potential revenue leakage.
• Coordinate with Sales, Procurement, Warehouse and Dispatch to resolve order discrepancies.
• Communicate pricing and billing issues quickly to the relevant departments.
• Produce daily and weekly invoicing and performance reports.
• Monitor invoicing volumes, errors, credits and outstanding queries.
• Use Excel to analyse billing data and identify trends or discrepancies.
• Work with ERP and accounting systems to improve billing accuracy and efficiency.
• Identify opportunities to streamline or automate invoicing processes.

Skills

Invoicing

Team leadership

Excel

Pastel

Sage 300

ERP systems

Billing accuracy

Detail orientation

Communication

Analytical skills

Deadline-driven

Tools

Pastel

Sage 300

ERP software

Excel

Job description

Edge Executive Search Group in Cape Town seeks an experienced Invoicing Supervisor to oversee end-to-end invoicing for the Cape Town operation, managing a team of three clerks and ensuring orders are priced, processed and invoiced accurately by daily cut-off times.

The role sits between Sales, Procurement, Warehouse, Dispatch and Finance; you will resolve billing discrepancies, monitor unbilled orders, and support month-end invoicing while driving KPIs and process improvements.