Order and Billing Administrator

Potentiam Ltd; Wes-Kaap; On-site; ZAR 250,000 - 360,000; Full time

Job summary

Potentiam Ltd in Cape Town is seeking an Orders & Billing Administrator to join our Finance team. You will manage the full order-to-invoice process, review orders in our CRM, generate invoices, manage recurring billing, raise POs, and work with Sales, Account Management, Operations and Finance to resolve queries.

The role requires billing/invoicing or finance admin experience, keen attention to detail, and excellent communication.

Qualifications

• Previous billing administration, invoicing or order-processing experience
• Excellent attention to detail and ability to manage multiple deadlines
• Strong communication and stakeholder-management skills
• A proactive, solutions-focused and customer-oriented approach
• Confidence working with CRM and finance systems
• Experience with ConnectWise CRM and/or SAP BYD would be an advantage

Responsibilities

• Processing and validating sales orders
• Producing accurate customer and professional-services invoices
• Managing recurring billing schedules and renewal-date invoicing
• Raising supplier purchase orders and liaising with third-party suppliers
• Resolving billing, order and payment discrepancies
• Maintaining accurate CRM and finance-system data
• Supporting internal teams and customers with billing queries
• Identifying opportunities to improve order and billing processes

Skills

Billing administration

Invoicing

Order processing

CRM experience

Attention to detail

Stakeholder management

Tools

ConnectWise CRM

SAP BYD

Job description

Potentiam is a rapidly growing global offshore solutions provider, connecting skilled professionals with leading UK and European companies.

With offices across South Africa, Romania, India, and Brazil, we help businesses scale through high-performing offshore teams - while creating real career growth opportunities for our people.

You’ll be employed by Potentiam and working as part of a dedicated team supporting one of our international clients.

Potentiam is looking for a highly organised and detail-focused Orders & Billing Administrator to join our Finance team.

This is a key operational role supporting the full order-to-invoice process. You will review sales orders through our CRM, generate accurate customer invoices, manage recurring billing schedules, raise supplier purchase orders and work closely with Sales, Account Management, Operations and Finance to resolve queries quickly and professionally.

We are looking for someone with previous billing, invoicing or finance administration experience who enjoys working in a fast-paced environment and takes real pride in accuracy and process consistency.

You will be responsible for:

• Processing and validating sales orders
• Producing accurate customer and professional-services invoices
• Managing recurring billing schedules and renewal-date invoicing
• Raising supplier purchase orders and liaising with third-party suppliers
• Resolving billing, order and payment discrepancies
• Maintaining accurate CRM and finance-system data
• Supporting internal teams and customers with billing queries
• Identifying opportunities to improve order and billing processes

What we’re looking for:

• Previous billing administration, invoicing or order-processing experience
• Excellent attention to detail and ability to manage multiple deadlines
• Strong communication and stakeholder-management skills
• A proactive, solutions-focused and customer-oriented approach
• Confidence working with CRM and finance systems
• Experience with ConnectWise CRM and/or SAP BYD would be an advantage

If you are organised, commercially aware and enjoy bringing structure and accuracy to a busy finance function, we would love to hear from you.

Location and Hours

Cape Town CBD, 08:00-17:00 BST (UK Time)

DISCLAIMER

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Our contact person for questions regarding processing of personal data in connection with HR activities is Chantal Endemann, who can be contacted on email at [e-mail]. The disclosure of your personal information to any third parties is in accordance with written agreements with the parties concerned that comply with the applicable rules, including confidentiality requirements and deletion of information after the recruitment process ends as per our data storage policy.