Beauty Advisor: Skincare Specialist & In-Store Expert

Clicks Group Limited; Cape Town; Sur place; ZAR 133 920 - 200 880; Plein temps

Résumé du poste

Clicks Group Limited is hiring Beauty Advisors for its stores in Cape Town. You will deliver service excellence, share knowledge of beauty and skincare products, and engage customers.

The role reports to the Store Manager, with responsibilities including stock management, merchandising, driving sales through cross-selling, and clubcard enrollment. The position is permanent and EE compliant.

If you are passionate about beauty and customer service, apply to join a leading health and beauty retailer.

Qualifications

• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Responsabilités

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Connaissances

Selling principles

Retail FMCG

Stock management

Customer service

Beauty skincare

Targets driven

Customer orientation

Interpersonal skills

Engaging

Persuasion

Networking

Delivering results

Commercial thinking

Following procedures

Teamwork

Planning and organizing

Stress management

Description du poste

Clicks Group Limited is hiring Beauty Advisors for its stores in Cape Town. You will deliver service excellence, share knowledge of beauty and skincare products, and engage customers.

The role reports to the Store Manager, with responsibilities including stock management, merchandising, driving sales through cross-selling, and clubcard enrollment. The position is permanent and EE compliant.

If you are passionate about beauty and customer service, apply to join a leading health and beauty retailer.