Beauty Advisor: Expert Skincare & Personal Care Concierge

Clicks Group; Rustenburg; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Clicks Group is seeking a Beauty Advisor in Clicks stores to provide expert skincare and beauty guidance, drive sales, and maintain high merchandising standards. You will engage customers, share product knowledge, and promote Clicks Clubcard membership to enhance loyalty.

The role focuses on delivering friendly, professional service, staying updated on product ranges and promotions, and contributing to team targets within the beauty department.

Qualifications

• Experience in beauty/retail/FMCG is desirable.
• Understanding of selling principles.
• Knowledge of beauty and skincare products.
• Planning and organizing abilities.

Responsibilities

• Consult with customers and advise on best products.
• Drive sales through promotions, cross-selling and upselling to meet targets.
• Monitor sales and suggest product improvements to boost performance.
• Maintain up-to-date knowledge on beauty products, ranges and promotions.
• Manage stock and housekeeping in the beauty department.
• Ensure in-store visual merchandising and promotional standards are met.
• Deliver excellent customer service as a brand ambassador for Clicks.
• Promote the Clicks Clubcard and enroll new members to reach targets.
• Support private label and exclusive product promotions to drive loyalty.

Skills

Selling principles

Retail/FMCG

Stock management

Customer service

Beauty products

Targets

Customer oriented

Interpersonal skills

Persuasion

Planning

Job description

Clicks Group is seeking a Beauty Advisor in Clicks stores to provide expert skincare and beauty guidance, drive sales, and maintain high merchandising standards. You will engage customers, share product knowledge, and promote Clicks Clubcard membership to enhance loyalty.

The role focuses on delivering friendly, professional service, staying updated on product ranges and promotions, and contributing to team targets within the beauty department.