Beauty Advisor & Skincare Specialist

Clicks Group Limited; Sandton; In loco; ZAR 201.000 - 312.000; Tempo pieno

Descrizione del lavoro

Clicks Group Limited is seeking Beauty Advisors to join our in-store beauty departments. You will provide expert advice on beauty and skincare, service customers, manage stock, and uphold visual merchandising standards while promoting Clicks clubcard membership.

The role focuses on delivering exceptional customer service, driving sales through promotions and product knowledge, and representing the Clicks brand with professionalism within the department.

Competenze

• Experience in beauty/skincare/retail/FMCG sales or marketing
• Understanding selling principles and customer engagement
• Knowledge of stock management procedures
• Strong customer orientation and results-driven mindset
• Excellent communication and interpersonal skills

Mansioni

• Consult with customers and advise on best products and services to meet their needs.
• Drive sales of the beauty department through promotions, cross-selling and up-selling to meet monthly targets.
• Monitor sales and evaluate product performance to improve offerings and sales.
• Maintain updated knowledge on beauty products, ranges, trends, promotions and events.
• Efficiently manage operations within the beauty department including stock management and housekeeping.
• Ensure in-store visual merchandising, presentation and promotional standards are met within the beauty department.
• Deliver superior customer service as a brand ambassador, being visible and professional.
• Promote the Clicks clubcard and enroll new members to achieve participation targets.
• Increase profitability and brand loyalty by promoting private label and exclusive products.
• Represent the brand as customers’ first choice health and beauty retailer by living the company values.

Conoscenze

Beauty product knowledge

Customer service

Interpersonal skills

Persuasion

Retail/FMCG experience

Merchandising & promotions

Stock management

Planning & organising

Teamwork

Communication

Descrizione del lavoro

Clicks Group Limited is seeking Beauty Advisors to join our in-store beauty departments. You will provide expert advice on beauty and skincare, service customers, manage stock, and uphold visual merchandising standards while promoting Clicks clubcard membership.

The role focuses on delivering exceptional customer service, driving sales through promotions and product knowledge, and representing the Clicks brand with professionalism within the department.