Beauty Advisor: Skincare & Customer Experience Pro

Clicks Group; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Clicks Group is hiring a Beauty Advisor at Clicks Mall of the South in Johannesburg. The role focuses on delivering expert beauty advice, driving sales, and maintaining product knowledge and store standards. You will engage customers, promote promotions, and enroll members in the Clicks Clubcard.

Responsibilities include stock management, visual merchandising, and delivering exceptional customer service. This position offers permanent hours and a market-related remuneration package.

Qualifications

• Desirable: experience in beauty, skincare, retail, FMCG, sales or marketing.

Responsibilities

• Consult customers and advise on best products.
• Drive sales through promotion and upselling to meet targets.
• Monitor product performance and suggest improvements.
• Maintain knowledge of beauty products and promotions.
• Oversee stock management and housekeeping in the dept.
• Ensure in-store visual merchandising and promotional standards.
• Deliver strong customer service as a brand ambassador.
• Promote Clicks Clubcard and enroll new members.
• Support the store manager and team in daily operations.

Skills

Selling principles

Retail/FMCG knowledge

Customer service

Interpersonal skills

Engaging

Confident

Persuasion

Networking

Results oriented

Commercial thinking

Planning

Organising

Compliance

Teamwork

Resilience

Job description

Clicks Group is hiring a Beauty Advisor at Clicks Mall of the South in Johannesburg. The role focuses on delivering expert beauty advice, driving sales, and maintaining product knowledge and store standards. You will engage customers, promote promotions, and enroll members in the Clicks Clubcard.

Responsibilities include stock management, visual merchandising, and delivering exceptional customer service. This position offers permanent hours and a market-related remuneration package.