Banquets & Events Catering Manager

Placements24; Rustenburg; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Supportive work culture

Job summary

Placements24 is seeking an experienced Banquets & Events Catering Manager in Rustenburg to oversee catering for banquets, conferences, weddings and off-site events. You will lead the event team, collaborate with culinary and front-of-house staff, develop proposals and costings, and ensure exceptional guest experiences from inquiry through post-event follow-up.

The role requires strong organizational skills, attention to detail, and a proven track record in hospitality event management.

Qualifications

• Extensive experience as an Events Manager or Catering Manager.
• Proven ability to manage complex events end-to-end.
• Excellent client relationship management and negotiation skills.

Responsibilities

• Coordinate catering services for banquets and events to client specs and standards.
• Build strong client relationships with proactive, personalized service.
• Oversee setup, service, and breakdown for seamless guest experiences.
• Collaborate with culinary, bar, and front-of-house teams to ensure smooth service.
• Prepare proposals, BEOs, and costings to ensure profitability.
• Manage event supplies inventory and ensure proper care.
• Conduct site inspections and client walkthroughs to finalize details.
• Train and supervise event staff for exceptional service.
• Address client feedback promptly and professionally.
• Ensure compliance with health, safety, and licensing regulations.

Skills

Events management

Catering management

Team leadership

Client relationship mgmt

MS Office / event software

Education

Hospitality management degree

Tools

Event management software

Job description

About the Role

Our client, a leading event venue and catering service in Rustenburg , is seeking an experienced and dynamic Banquets & Events Catering Manager. This role is critical in ensuring the flawless execution of high-profile events, from initial client consultation through to post-event follow-up. You will be responsible for overseeing all logistical aspects of catering for banquets, conferences, weddings, and other special occasions hosted at our venue or off-site. The ideal candidate possesses exceptional organizational skills, a keen eye for detail, and a proven track record in client management and team leadership within the hospitality or event industry. This is a chance to manage memorable events in the heart of the North West province.

Key Responsibilities

• Manage and coordinate all catering services for banquets and events, ensuring adherence to client specifications and company standards.
• Develop and maintain strong relationships with clients, providing expert advice and personalized service throughout the event planning process.
• Oversee the setup, service, and breakdown of events, ensuring a seamless and professional experience for guests.
• Collaborate closely with the culinary team, bar staff, and front-of-house personnel to ensure seamless service delivery.
• Develop event proposals, BEOs (Banquet Event Orders), and costings, ensuring profitability and client satisfaction.
• Manage inventory for event supplies, linens, and serviceware, ensuring availability and proper care.
• Conduct site inspections and client walkthroughs to finalize event details.
• Train and supervise event staff, providing clear direction and support to ensure exceptional service.
• Handle client feedback and resolve any issues that may arise during or after an event promptly and professionally.
• Ensure compliance with all health, safety, and licensing regulations.

Requirements

• Significant experience as an Events Manager, Catering Manager, or Banquets Manager in a reputable hotel, venue, or catering company.
• Proven ability to manage complex events from conception to completion.
• Excellent interpersonal, negotiation, and client relationship management skills.
• Strong organizational and project management capabilities, with a meticulous attention to detail.
• Proficiency in event management software and MS Office Suite.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules.
• Adept at problem-solving and maintaining composure under pressure.
• Leadership qualities with the ability to motivate and manage a diverse team.
• A passion for delivering exceptional guest experiences.
• Relevant degree or diploma in Hospitality Management or a related field is advantageous.

Benefits

Our client offers a competitive salary and a comprehensive benefits package. This role provides an excellent opportunity for professional development and career advancement within a reputable and growing company. You will be part of a dynamic team, working in a stimulating environment that values creativity and excellence. The chance to manage a diverse range of prestigious events in and around Rustenburg is a significant perk. We also provide a supportive work culture focused on collaboration and success, ensuring you have the resources needed to excel in this challenging and rewarding position.