About the Role
Our client, a well-established hospitality group in Rustenburg , North West, is looking for a meticulous and energetic Banqueting and Events Coordinator to join their dedicated team. This role is crucial for the smooth operation and success of all banqueting and event functions held at their venue. You will be responsible for coordinating all logistical aspects of events, from initial client inquiry to post-event follow-up, ensuring every detail is meticulously managed. The ideal candidate will have a passion for events, excellent organizational skills, and the ability to build strong relationships with clients and internal teams. This is an exciting opportunity to be at the forefront of creating memorable experiences for a diverse clientele in the Rustenburg area.
Key Responsibilities
- Serve as the primary point of contact for clients booking banqueting and event spaces.
- Coordinate all event details, including room setup, catering arrangements, AV requirements, and staffing schedules.
- Develop event timelines and ensure all deadlines are met.
- Conduct site visits with prospective clients and provide detailed information about the venue and services.
- Prepare and present event proposals, contracts, and invoices.
- Liaise with the catering team, banqueting staff, and other departments to ensure seamless event execution.
- Manage event budgets and ensure financial targets are met.
- Address client needs and resolve any issues that may arise during events promptly and professionally.
- Conduct post-event debriefs with clients and internal teams to gather feedback and identify areas for improvement.
- Maintain accurate event records and client databases.
Requirements
- A minimum of 3 years of experience in event coordination, banqueting, or hospitality management.
- Proven ability to manage multiple events simultaneously with exceptional attention to detail.
- Strong organizational, time management, and problem-solving skills.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in MS Office Suite and event management software.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules.
- A proactive attitude and the ability to work effectively under pressure.
- Knowledge of venue capabilities and catering services.
- Demonstrated experience in client relationship management.
- Must be based in or willing to relocate to the Rustenburg area.
Benefits
- Our client offers a competitive salary package, reflecting your experience and skills.
- This role provides a fantastic opportunity to work within a dynamic events team and develop your career in the hospitality sector.
- You will be part of a reputable organization known for its commitment to quality service.
- Benefits include opportunities for professional growth, staff discounts on venue services, and a supportive work environment.
Join us in creating unforgettable events in Rustenburg !