Banqueting Manager, Hotel & Conference Centre, Cape Town

HotelJobs; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Job summary

HotelJobs in Cape Town is seeking a Banqueting Manager to lead the daily operations of the Banqueting department within a hotel and conference centre. You will ensure conferences run smoothly and deliver memorable experiences for guests.

The role requires coordination with kitchen and housekeeping, effective staff rostering, and maintaining premium service standards across events.

Qualifications

• Min of 2 years in a Banqueting Managerial Role.
• Proficiency in property management and event systems (Opera, Micros, or similar hospitality software).
• Proficiency in MS Office.
• Works well under pressure.
• Guest and service driven.
• Excellent communication skills.
• Exceptional interpersonal skills.
• Ability to motivate and lead a team.
• Flexibility to work non-traditional hours, including late nights, weekends, and holidays, aligned with operational requirements.

Responsibilities

• Daily running of the Banqueting Department.
• Monitor and manage departmental inventories and assets including par levels and maintenance of equipment.
• Responsible for the proper use and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section.
• Maintain premium standards of food and beverage presentation, service speed, and overall venue cleanliness.
• Maintain strict compliance with occupational health and safety regulations.
• Ordering of departmental supplies.
• Monthly payroll and monthly stock takes.
• Create efficient staff rosters based on event occupancy, balancing service needs with labour cost targets.
• Responsible for consistently implementing the service standards and operating procedures.
• Provide excellent guest service and ensure guest needs are met.
• Manage events from set-up to break-down.
• Guide the servers in setup of tables and place settings.
• Be familiar with all current and upcoming event details.
• Co-ordinate with the kitchen and housekeeping department as required.
• Attend weekly function sheet meetings.

Skills

Leadership

Communication

Guest service

Team motivation

Tools

Opera

Micros

MS Office

Job description

BANQUETING MANAGER, HOTEL & CONFERENCE CENTRE, CAPE TOWN - EE APPOINTMENT

Looking for an EE candidate - will report to the Senior Banqueting Manager The main purpose of the role is to manage the daily operations of the Banqueting department, whilst ensuring conferences run smoothly and providing memorable experiences to all guests.

Responsibilities

• Daily running of the Banqueting Department
• Monitor and manage departmental inventories and assets including par levels and maintenance of equipment
• Responsible for the proper use and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section
• Maintain premium standards of food and beverage presentation, service speed, and overall venue cleanliness
• Maintain strict compliance with occupational health and safety regulations
• Ordering of departmental supplies
• Monthly payroll and monthly stock takes
• Create efficient staff rosters based on event occupancy, balancing service needs with labour cost targets.
• Responsible for consistently implementing the service standards and operating procedures
• Provide excellent guest service and ensure guest needs are met
• Manage events from set-up to break-down
• Guide the servers in setup of tables and place settings
• Be familiar with all current and upcoming event details
• Co-ordinate with the kitchen and housekeeping department as required
• Attend weekly function sheet meetings

REQUIREMENTS

• Min of 2 years in a Banqueting Managerial Role
• Proficiency in property management and event systems (e.g., Opera, Micros, or similar hospitality software)
• Proficiency in MS office
• Works well under pressure
• Guest and service driven
• Excellent communication skills
• Exceptional interpersonal skills
• Ability to motivate and lead a team
• Flexibility to work non-traditional hours, including late nights, weekends, and holidays, aligned with operational requirements