Banqueting and Events Supervisor

Placements24; Bloemfontein; Presencial; ZAR 200.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff meals provided during shifts

Professional development opportunities

Dynamic team environment

Descripción de la vacante

Placements24 in Bloemfontein is seeking an experienced Banqueting and Events Supervisor to lead a dedicated team during banquets, conferences and special events at a prestigious hotel and events venue. You will oversee setup, service and breakdown, ensuring guest satisfaction and smooth operations.

The ideal candidate has strong hospitality service skills, leadership experience, and meticulous attention to detail.

Formación

• Minimum of 2 years supervisory experience in banqueting, events or F&B service.

Responsabilidades

• Supervise and coordinate setup and breakdown of banqueting and event spaces according to BEOs.
• Lead, train, and motivate the banqueting service team to ensure high standards of service delivery.
• Manage guest service during events, ensuring all needs are met promptly and professionally.
• Liaise with clients, chefs, and other departments to confirm event details and ensure smooth operations.
• Oversee inventory of banqueting equipment, linens, and supplies, ensuring they are maintained and readily available.
• Conduct pre-function briefings with the banqueting team to outline event requirements and service standards.
• Address guest concerns and resolve service issues effectively and efficiently during events.
• Ensure adherence to all health, safety, and hygiene regulations within the banqueting areas.
• Contribute to maintaining the venue's reputation for exceptional event execution.

Conocimientos

Team leadership

Hospitality service

Customer service

Interpersonal communication

Descripción del empleo

About the Role

Our client, a prestigious hotel and events venue in Bloemfontein, Free State , is seeking an experienced and energetic Banqueting and Events Supervisor. This role is pivotal in ensuring the seamless execution of all banquets, conferences, and special events held at the venue. You will lead a team of banquet staff, overseeing setup, service, and breakdown to deliver exceptional guest experiences. The ideal candidate will have a strong background in hospitality service, excellent leadership skills, and a keen eye for detail. You will be responsible for maintaining high service standards, managing staff performance, and ensuring client satisfaction. This is an excellent opportunity to advance your career in event management within a reputable establishment in Bloemfontein .

Key Responsibilities

• Supervise and coordinate the setup and breakdown of all banqueting and event spaces according to BEOs (Banquet Event Orders) in Bloemfontein .
• Lead, train, and motivate the banqueting service team to ensure high standards of service delivery.
• Manage guest service during events, ensuring all needs are met promptly and professionally.
• Liaise with clients, chefs, and other departments to confirm event details and ensure smooth operations.
• Oversee inventory of banqueting equipment, linens, and supplies, ensuring they are maintained and readily available.
• Conduct pre-function briefings with the banqueting team to outline event requirements and service standards.
• Address guest concerns and resolve service issues effectively and efficiently during events.
• Ensure adherence to all health, safety, and hygiene regulations within the banqueting areas.
• Contribute to maintaining the venue's reputation for exceptional event execution.

Requirements

• Minimum of 2 years of experience in a supervisory role within banqueting, events, or food and beverage service in the hospitality industry.
• Proven ability to lead and manage a team effectively.
• Strong understanding of event operations, setup, and service standards.
• Excellent interpersonal and communication skills, with a focus on customer service.
• Ability to work flexible hours, including evenings, weekends, and public holidays as required by event schedules.
• Good organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Must be based in or willing to relocate to Bloemfontein, Free State .

Benefits

• Competitive salary and potential for gratuities.
• Opportunity to work in a leading hospitality venue in Bloemfontein .
• Gain valuable experience in managing high-profile events.
• Professional development and training opportunities.
• Be part of a dynamic and supportive team environment.
• Staff meals provided during shifts.