About the Role
Our client is a premier hotel in Kimberley , celebrated for its exceptional event facilities and high standards of service. We are seeking an enthusiastic and highly organized Banqueting and Events Coordinator to manage and execute a wide range of events, from intimate gatherings to large corporate functions and weddings. This role is pivotal in ensuring seamless event planning and flawless on-site delivery, contributing significantly to client satisfaction and the hotel's reputation. You will work closely with clients to understand their needs, coordinate with internal departments, and oversee event setup and execution. This is an on-site position requiring excellent coordination and communication skills to liaise effectively with both clients and hotel staff.
Key Responsibilities
- Manage all aspects of banqueting and event coordination from initial inquiry to post-event follow-up.
- Liaise with clients to plan event details, including menus, room setup, timelines, and audiovisual requirements.
- Develop detailed event resumes and banquet event orders (BEOs) for internal departments.
- Coordinate with the culinary team, service staff, and other hotel departments to ensure successful event execution.
- Conduct site visits with prospective clients and guide them through the event spaces.
- Oversee on-site event execution, ensuring all arrangements are met according to client specifications and hotel standards.
- Manage event timelines, troubleshoot issues proactively, and ensure a high level of guest satisfaction.
- Maintain accurate records of events, client communications, and financial details.
- Assist in the development of promotional materials and packages for banqueting and events.
- Ensure adherence to health, safety, and hygiene standards during all events.
Requirements
- Minimum of 2-3 years of experience in event coordination, banqueting, or a similar role within the hospitality industry.
- Proven ability to manage multiple events simultaneously.
- Excellent organizational skills and meticulous attention to detail.
- Strong communication, interpersonal, and customer service skills.
- Proficiency in event planning software and Microsoft Office Suite.
- Ability to work under pressure and meet tight deadlines.
- A proactive and problem-solving attitude.
- Flexibility to work evenings, weekends, and public holidays as required by event schedules.
- Knowledge of the Kimberley event market is an advantage.
- Diploma or degree in Hospitality Management, Tourism, or a related field is preferred.
Benefits
- This role offers a competitive salary and benefits package, including paid time off and opportunities for professional development.
- Gain valuable experience in event management within a reputable hotel setting in Kimberley .
- Work in a dynamic and fast-paced environment as part of a dedicated team.
- Enjoy employee discounts on hotel services and potential for career advancement.