Banquet Service Manager

Placements24; Bloemfontein; On-site; ZAR 320,000 - 460,000; Full time

Job summary

Placements24 in Bloemfontein is seeking an experienced Banquet Service Manager to oversee all banquet and catering operations for weddings, corporate functions and large events. You will lead a team of service staff, coordinate with culinary colleagues and orchestrate the guest experience from setup to service.

The role requires strong leadership, attention to detail, flexibility for evenings and weekends, and a passion for hospitality.

Qualifications

• Minimum 3 years in a supervisory or management role within banqueting or catering services.
• Proven leadership and team management skills.
• Excellent understanding of food and beverage service protocols.
• Strong organizational and multitasking abilities.
• Excellent customer service and interpersonal skills.
• Able to work flexible hours including evenings, weekends, public holidays.

Responsibilities

• Direct all banquet and catering service staff during events in Bloemfontein.
• Ensure events are set up to client specifications and venue standards.
• Oversee timely service of food and beverages.
• Maintain high standards of guest service and satisfaction.
• Conduct pre-event briefings with service team and coordinate with kitchen.
• Manage inventory of banquet supplies and equipment.
• Handle guest inquiries and resolve issues promptly.
• Ensure adherence to health, safety, and hygiene regulations.
• Contribute to menu planning and service improvements.

Job description

About the Role

Our client, a distinguished hospitality venue in **Bloemfontein, Free State**, is seeking an experienced and charismatic Banquet Service Manager. This role is responsible for overseeing all aspects of banquet and catering services, ensuring impeccable service standards and guest satisfaction for a wide array of events, from weddings to corporate functions. You will lead a team of service staff, manage event logistics, and collaborate closely with the culinary team to deliver exceptional dining experiences. The ideal candidate possesses strong leadership abilities, a keen eye for detail, and a passion for hospitality. If you are dedicated to creating memorable events in **Bloemfontein**, this is an excellent opportunity.

Key Responsibilities

• Manage and direct all banquet and catering service staff during events held in **Bloemfontein**.
• Ensure all events are set up correctly and according to client specifications and venue standards.
• Oversee the efficient and timely service of food and beverages during banquets.
• Maintain high standards of guest service and satisfaction throughout events.
• Conduct pre-event briefings with the service team and coordinate with kitchen staff.
• Manage inventory of banquet supplies, linens, and service equipment.
• Handle guest inquiries and resolve any issues or complaints promptly and professionally.
• Ensure adherence to all health, safety, and hygiene regulations within the banquet spaces.
• Contribute to menu planning and service improvements.

Requirements

• A minimum of 3 years of experience in a supervisory or management role within banqueting or catering services.
• Proven leadership and team management skills.
• Excellent understanding of food and beverage service protocols.
• Strong organizational and multitasking abilities.
• Exceptional customer service and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays, is essential for **Bloemfontein** events.
• Knowledge of health and safety regulations in a hospitality setting.
• A positive attitude and the ability to remain calm under pressure.
• Experience in budget management is a plus.

Benefits

• Competitive salary package tailored to your experience.
• Opportunity to manage prestigious events in **Bloemfontein**.
• Work within a well-established and respected hospitality establishment.
• Professional development and training opportunities.
• A dynamic and rewarding work environment.