Banking Operations Lead - Benoni | Growth, Bonus & Benefits

Placements24; Benoni; On-site; ZAR 650,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Medical aid

Retirement fund

Career advancement

Wellness programs

Job summary

Placements24 is seeking an experienced Operations Manager to oversee daily branch operations in Benoni. You will ensure smooth customer service, accurate transaction processing, and effective staff management.

This leadership role focuses on risk control, regulatory compliance, and delivering excellent client experiences. The ideal candidate has aBachelor's degree and at least 5 years in banking operations, including 2 years in a supervisory capacity.

Qualifications

• 5+ years in banking operations
• 2+ years in supervisory/management role
• Strong knowledge of banking products and procedures
• Solid understanding of regulatory compliance

Responsibilities

• Manage daily branch operations including customer service and teller functions.
• Ensure adherence to banking regulations and internal policies.
• Lead, train and motivate staff to meet performance targets and service standards.
• Oversee processing of transactions, account openings and loan applications.
• Identify opportunities for process improvements and cost-efficiency.

Skills

Leadership

Customer service

Operational excellence

Staff training

Risk management

Education

Bachelor's degree in Business Administration or Finance

Job description

Placements24 is seeking an experienced Operations Manager to oversee daily branch operations in Benoni. You will ensure smooth customer service, accurate transaction processing, and effective staff management.

This leadership role focuses on risk control, regulatory compliance, and delivering excellent client experiences. The ideal candidate has aBachelor's degree and at least 5 years in banking operations, including 2 years in a supervisory capacity.