Automotive Service Admin Manager

JVR Software; Polokwane; On-site; ZAR 420,000 - 640,000; Full time

Job summary

JVR Software in Polokwane is seeking an experienced Service Administration Manager to oversee the daily operations of the Service Department at a franchised truck dealership. You will manage service administration, costing and warranty processes while ensuring accurate job cards, invoicing and documentation.

You will monitor the department's financial performance, implement controls, and lead the service administration team to meet OEM standards and dealership procedures under pressure with

Qualifications

• Matric certificate essential.
• Experience in a franchised truck dealership is essential.
• Minimum 5 years’ experience in Service Advising, Warranty Administration and/or Service Costing.
• Minimum 3 years’ supervisory experience within a Service Department or Service Counter environment.

Responsibilities

• Oversee the daily administrative operations of the Service Department.
• Manage service administration, costing and warranty processes.
• Ensure accurate processing of job cards, invoicing and service documentation.
• Monitor service department financial performance and administrative controls.
• Supervise and support the service administration team.
• Ensure compliance with truck OEM standards and dealership procedures.

Skills

Service administration

Leadership

Communication

Organizational skills

Attention to detail

Education

Matric certificate

Tools

Evolve DMS

Job description

Location Capricorn Job type Customer service / support Posted 1 Nov 2026 An exciting opportunity is available for an experienced Service Administration Manager to join a well-established franchised truck dealership in Polokwane. Key Responsibilities: Oversee the daily administrative operations of the Service Department. Manage service administration, costing and warranty processes. Ensure accurate processing of job cards, invoicing and service documentation. Monitor service department financial performance and administrative controls. Supervise and support the service administration team. Ensure compliance with truck OEM standards and dealership procedures. Minimum Requirements: Matric certificate essential. Previous experience within a franchised truck dealership is essential. Minimum 5 years’ experience in Service Advising, Warranty Administration and/or Service Costing. Minimum 3 years’ supervisory experience within a Service Department or Service Counter environment. Strong financial acumen and understanding of service department financial processes. Experience working on dealership DMS systems, preferably Evolve. Good understanding of truck OEM procedures, standards and protocols. Excellent communication, organisational and leadership skills. Ability to work under pressure while maintaining accuracy and attention to detail.