Service Admin Manager, Commercial Trucks – Warranty & WIP Lead

Spilastyle CC T/A Top Notch HR Solutions; Polokwane; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Spilastyle CC T/A Top Notch HR Solutions heads a detail-driven Service Administration Manager role at a franchised truck dealership in Polokwane, overseeing front-line service operations and service counter workflows.

The candidate must bring extensive dealership experience, supervisory capability, and solid knowledge of DMS such as Evolve, with emphasis on warranty procedures and cost integrity.

Qualifications

• Grade 12 (Matric) is required.
• Mandatory franchised truck/commercial vehicle dealership experience (min 5+ years) covering service advising, costing, and warranty administration.
• Minimum 3 years of supervisory experience managing a busy service counter/frontline team.
• Strong working knowledge of Dealer Management Systems such as Evolve (or comparable DMS).
• Strong financial acumen and understanding of OEM warranty procedures and corporate customer relations.
• Valid Driver’s License and SA citizenship.
• Fluent in Afrikaans and English.

Responsibilities

• Service Counter Supervision: Manage and supervise the service advisor desk, ensuring professional reception, precise job card creation, and prompt client communication.

Skills

Dealership experience

Supervisory experience

Financial acumen

Customer relations

Afrikaans & English fluency

Education

Matric / Grade 12

Tools

Evolve DMS

Warranty administration

Job description

Spilastyle CC T/A Top Notch HR Solutions heads a detail-driven Service Administration Manager role at a franchised truck dealership in Polokwane, overseeing front-line service operations and service counter workflows.

The candidate must bring extensive dealership experience, supervisory capability, and solid knowledge of DMS such as Evolve, with emphasis on warranty procedures and cost integrity.