Service Admin Manager

The Talent Dragon; Polokwane; On-site; ZAR 420,000 - 620,000; Full time

Job summary

The Talent Dragon is hiring a dynamic Service Admin Manager for our Polokwane operations. You will lead the service support team, optimize admin workflows, and ensure smooth coordination between field technicians and clients.

We’re looking for a hands-on leader with 3+ years in service administration within commercial vehicles or fleets. Strong DMS and fleet software skills, plus excellent organization and communication, are essential.

Qualifications

• 3+ years in service administration management, specifically within the commercial vehicle, heavy truck, or fleet sector.

Responsibilities

• Manage, mentor, and schedule workshop administration staff
• Streamline repair ordering, invoicing, and service scheduling
• Oversee warranty claims and maintain regulatory compliance records
• Handle escalated corporate account queries and manage Key client services

Skills

Service administration management

Team leadership

Communication

Process optimization

Financial accuracy

Tools

DMS software

Fleet software

Job description

We are hiring

Service Admin Manager (commercial vehicles)

Polokwane area

Position overview

We are seeking a dynamic and detail-oriented service admin manager to lead our service support team. the successful candidate will oversee daily service operations, streamline administrative workflows, and ensure seamless coordination between our technical field teams and clients. If you thrive in a fast-paced environment and have a proven track record in service delivery management, we want to hear from you.

Key responsibilities

• Manage, mentor, and schedule workshop administration staff
• Streamline repair ordering, invoicing, and service scheduling
• Oversee warranty claims and maintain regulatory compliance records
• Handle escalated corporate account queries and manage Key client services

What we are looking for

3+ years in service administration management, specifically within the commercial vehicle, heavy truck, or fleet sector

what we offer

• Strong proficiency in dealer management systems (dms) and fleet software
• Excellent organizational skills, a process-driven mindset, and great communication
• Passion for process optimization, financial accuracy, and exceptional customer care.