Assistant Store Manager - WhatJobs Direct Kimberley

Placements24; Noord-Kaap; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Training programs

Supportive environment

Reputable employer

Job summary

Placements24 in Kimberley, Northern Cape is hiring an Assistant Store Manager to support daily store operations and drive excellent customer service. You will help lead a team, manage inventory, and ensure visual merchandising standards are maintained, contributing to a positive shopping environment in the Kimberley community.

The role requires strong leadership potential, a passion for retail, and the ability to manage staff and customer interactions effectively in a busy store setting.

Qualifications

• 2+ years in retail; some supervisory experience preferred.
• Strong focus on customer service and retail sales principles.
• Good communication and interpersonal skills.

Responsibilities

• Oversee daily store operations with Store Manager; ensure efficiency and policy adherence.
• Support sales team to meet targets and drive customer engagement.
• Provide excellent customer service and promptly resolve inquiries or complaints.
• Supervise and train store staff, fostering a positive work environment.
• Manage inventory, stock, and visual merchandising standards.

Skills

Customer service

Leadership

Communication

Retail sales

Education

High school diploma

Job description

About the Role

Our client, a well-established retail brand, is seeking an enthusiastic and customer-focused Assistant Store Manager to support the Store Manager in leading operations at their Kimberley, Northern Cape location. This role is ideal for an aspiring retail leader looking to develop their management skills and contribute to a positive shopping environment. You will be responsible for assisting in daily store operations, managing staff, driving sales, ensuring excellent customer service, and maintaining store standards. The successful candidate will demonstrate strong leadership potential, a passion for retail, and a commitment to delivering exceptional customer experiences in the Kimberley community.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring efficiency and adherence to company policies.
• Support the sales team in achieving store sales targets and driving customer engagement.
• Provide excellent customer service, resolving customer inquiries and complaints promptly.
• Supervise and train store associates, fostering a positive and productive work environment.
• Manage inventory, including receiving, stocking, and ensuring visual merchandising standards are met.
• Assist with staff scheduling, performance management, and employee development.
• Ensure the store is clean, organized, and presentable at all times.
• Handle cash management, including till operations and reconciliation.
• Contribute to loss prevention efforts and maintain store security.
• Deputize for the Store Manager in their absence.

Requirements

• A minimum of 2 years of experience in retail, with some supervisory or leadership experience preferred.
• Demonstrated passion for customer service and a strong understanding of retail sales principles.
• Good communication and interpersonal skills.
• Ability to motivate and lead a team of retail associates.
• Basic understanding of inventory management and visual merchandising.
• Organizational skills and attention to detail.
• Ability to work flexible hours, including weekends and public holidays, as required by store operations.
• Familiarity with the Kimberley, Northern Cape retail landscape is an advantage.
• A proactive attitude and willingness to learn and grow in a retail management capacity.
• High school diploma or equivalent qualification required.

Benefits

• Competitive salary and opportunities for advancement.
• Employee discounts on merchandise.
• Training and development programs to enhance retail management skills.
• A dynamic and supportive work environment in Kimberley .
• Chance to be part of a reputable retail organization.