Retail Sales Associate - Senior

Placements24; Noord-Kaap; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Staff discount

Commission opportunities

Training programs

Job summary

Placements24 is seeking a Senior Retail Sales Associate for a boutique offering premium home goods and decor in Kimberley, Northern Cape, ZA. This on-site role requires a customer-focused professional with 3+ years in retail sales to drive results and ensure an exceptional shopping experience.

Responsibilities include sales engagement, inventory management, visual merchandising, POS operations, and potential coverage for store management in their absence.

Qualifications

• 3+ years of experience in a retail sales role.
• Proven track record of achieving sales targets.
• Excellent interpersonal and communication skills.
• Ability to work independently and in a team.
• Knowledge of inventory management and POS systems.
• High school diploma or equivalent.
• Willingness to work weekends and public holidays as required.

Responsibilities

• Provide exceptional customer service and assist clients with product selection.
• Drive sales by engaging with customers and understanding their needs.
• Maintain visual merchandising standards and keep shelves stocked.
• Manage inventory, receive new stock, conduct counts.
• Operate the POS system accurately for transactions, returns and exchanges.
• Keep the store clean, organized, and presentable at all times.
• Assist with opening/closing procedures and deputize for management when needed.

Skills

Customer service

Sales targets

Communication

Teamwork

Inventory management

POS systems

Attention to detail

Education

High school diploma

Tools

POS systems

Job description

About the Role Our client, a well-established boutique offering premium home goods and decor, is seeking a Senior Retail Sales Associate for their **Kimberley, Northern Cape, ZA** location. This role is ideal for an experienced sales professional with a passion for customer service and a proven ability to drive sales in a retail environment. You will be responsible for assisting customers, managing inventory, maintaining store presentation, and potentially deputizing for the store manager during their absence. The successful candidate will possess excellent interpersonal skills, a deep product knowledge, and a commitment to delivering an exceptional customer experience. This is an on-site position, crucial for providing personalized service and maintaining the high standards of our client's brand in **Kimberley, Northern Cape, ZA**.

Key Responsibilities

• Provide exceptional customer service, assisting clients with product selection and inquiries.
• Drive sales by actively engaging with customers, understanding their needs, and recommending suitable products.
• Maintain visual merchandising standards, ensuring products are attractively displayed and shelves are well-stocked.
• Manage inventory, including receiving new stock, conducting inventory counts, and monitoring stock levels.
• Operate the point-of-sale (POS) system accurately for transactions, returns, and exchanges.
• Keep the store clean, organized, and presentable at all times.
• Handle customer complaints and resolve issues effectively and professionally.
• Assist with opening and closing procedures, and potentially oversee store operations in the absence of management.

Requirements

• Minimum of 3 years of experience in a retail sales role, preferably in a customer-facing environment.
• Proven track record of achieving sales targets and providing excellent customer service.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic knowledge of inventory management and POS systems.
• A keen eye for detail and a passion for home goods and decor.
• Willingness to work flexible hours, including weekends and public holidays, as required by the retail schedule in **Kimberley, Northern Cape, ZA**.
• High school diploma or equivalent; further education or certifications in retail or sales are a plus.

Benefits

This position offers a competitive hourly wage commensurate with experience, along with commission opportunities based on sales performance. Employees receive a generous staff discount on all merchandise. You will also benefit from ongoing training and development opportunities to enhance your sales and product knowledge. This role is based in **Kimberley, Northern Cape, ZA**, providing a stable and engaging work environment within a reputable retail brand.