Assistant Store Manager - WhatJobs Direct

Placements24; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Employee discounts

Comprehensive training programs

Supportive team environment

Provident fund

Retail management exposure

Job summary

Placements24 is seeking an enthusiastic Assistant Store Manager to support the Store Manager in Pretoria, Gauteng. You will help lead daily store operations, drive sales, and uphold high standards of customer service and operational efficiency.

The role emphasizes team development, inventory management, visual merchandising, and training sales staff, with opportunities for growth into store management and a dynamic, customer-focused shopping environment.

Qualifications

• Previous retail supervisory or assistant management experience is required.
• Strong retail operations, sales techniques, and customer service understanding.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a team effectively.

Responsibilities

• Assist Store Manager in overseeing daily store operations and staff supervision.
• Drive sales initiatives and ensure sales targets are met or exceeded.
• Provide exceptional customer service, addressing customer needs and resolving issues.
• Support inventory management, including receiving, stocking, and counts.
• Implement visual merchandising standards to maintain store appeal.
• Train and mentor sales associates, fostering a positive team environment.
• Handle cash management and end-of-day reconciliation procedures.
• Ensure adherence to company policies, procedures, and safety regulations.
• Deputize for the Store Manager in their absence.
• Contribute to creating a welcoming and efficient shopping environment for all customers.

Skills

Leadership

Customer service

Communication

Team supervision

Motivation

Education

High school diploma or equivalent

Tools

POS systems

Job description

About the Role

Our client, a prominent retail chain, is seeking a proactive and customer-focused Assistant Store Manager to support the Store Manager in leading operations at their Pretoria, Gauteng location. This role is integral to ensuring the smooth running of the store, driving sales, and maintaining high standards of customer service and operational efficiency. You will play a key role in team development, inventory management, and the overall customer shopping experience. This is an excellent stepping stone for individuals aspiring to move into store management. We are looking for a motivated professional who is eager to contribute to the success of our client's business in Pretoria and develop their leadership skills.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff supervision.
• Drive sales initiatives and ensure sales targets are met or exceeded.
• Provide exceptional customer service, addressing customer needs and resolving issues.
• Support inventory management, including receiving, stocking, and conducting counts.
• Implement visual merchandising standards to maintain store appeal.
• Train and mentor sales associates, fostering a positive team environment.
• Handle cash management and end-of-day reconciliation procedures.
• Ensure adherence to company policies, procedures, and safety regulations.
• Deputize for the Store Manager in their absence.
• Contribute to creating a welcoming and efficient shopping environment for all customers.

Requirements

• Previous experience in a retail supervisory or assistant management role is required.
• Strong understanding of retail operations, sales techniques, and customer service principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Proficiency in POS systems and basic inventory management.
• Strong organizational skills and attention to detail.
• Availability to work flexible hours, including weekends and evenings.
• High school diploma or equivalent; relevant certifications are a plus.
• A passion for retail and customer satisfaction.
• Ability to work effectively within the Pretoria region.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities for career growth and advancement within the company.
• Employee discounts on products.
• Comprehensive training programs.
• A dynamic and supportive team environment.
• Contribution to provident fund.
• Exposure to retail management best practices.