Assistant Retail Manager

Placements24; Kempton Park; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Performance incentives

Professional development

Employee discounts

Supportive team

Career progression

Job summary

Placements24 seeks an Assistant Retail Manager for a Store in Tembisa. The role supports the Store Manager in day-to-day operations, drives sales, and upholds outstanding customer service standards.

You will supervise staff, manage stock, train sales associates, and help create an engaging shopping environment while pursuing career progression toward Store Manager roles within a recognised brand serving a diverse community.

Qualifications

• Experience in a retail supervisory or assistant management role.
• Proven ability to meet sales targets and drive team performance.
• Solid knowledge of retail operations, including inventory management and customer service best practices.
• Excellent communication, interpersonal and leadership skills.
• Proficient with POS systems and standard office software.

Responsibilities

• Assist the Store Manager in all aspects of store operations, including staff supervision, sales target achievement, and customer engagement.
• Support the implementation of sales strategies and promotional activities to drive revenue growth.
• Oversee inventory control processes, including receiving, stocking, and merchandising, ensuring accuracy and efficiency.
• Provide excellent customer service, resolving customer issues promptly and effectively to ensure satisfaction.
• Train and coach new and existing sales associates on product knowledge, sales techniques, and store policies.
• Ensure the store environment is well-maintained, visually appealing, and adheres to all company standards.

Skills

Retail leadership

Sales target achievement

Inventory management

Customer service excellence

Communication skills

POS systems

Office software

Job description

About the Role

Our client is looking for a motivated and customer-focused Assistant Retail Manager to support the Store Manager in their Tembisa location. This role is crucial in ensuring the smooth day-to-day operations of the store, driving sales performance, and maintaining high standards of customer service. You will work closely with the management team to supervise staff, manage stock, and create an engaging shopping environment. This is an excellent opportunity for an individual with strong leadership potential and a passion for the retail industry to develop their career within a recognized brand, serving a diverse community.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including staff supervision, sales target achievement, and customer engagement.
• Support the implementation of sales strategies and promotional activities to drive revenue growth.
• Oversee inventory control processes, including receiving, stocking, and merchandising, ensuring accuracy and efficiency.
• Provide excellent customer service, resolving customer issues promptly and effectively to ensure satisfaction.
• Train and coach new and existing sales associates on product knowledge, sales techniques, and store policies.
• Ensure the store environment is well-maintained, visually appealing, and adheres to all company standards.

Requirements

• Previous experience in a retail supervisory or assistant management role is highly desirable.
• Demonstrated ability to meet sales targets and drive team performance.
• Strong knowledge of retail operations, including inventory management and customer service best practices.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency with POS systems and standard office software.
• A proactive approach to problem-solving and a commitment to continuous improvement in the retail environment.

Benefits

• Competitive salary package with opportunities for performance incentives.
• On-the-job training and professional development within the retail sector.
• Generous employee discounts on a wide range of products.
• A supportive and collaborative team atmosphere focused on shared success.
• Potential for career progression to Store Manager roles in the future.