Assistant Store Manager - WhatJobs Direct

Placements24; East London; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Employee discount

Career progression opportunities

On-the-job training

Supportive team environment

Performance-based incentives

Résumé du poste

Placements24 is seeking an enthusiastic Assistant Store Manager for their East London, Eastern Cape location. You will assist the Store Manager in daily store operations, drive sales, and ensure exceptional customer service to every shopper.

You will lead and develop the team, manage inventory and visual merchandising, handle POS transactions, and uphold brand standards to deliver a superior shopping experience. This role offers career progression within a reputable fashion retailer.

Qualifications

• Experience in a retail supervisory or assistant management role.
• High school diploma or equivalent; tertiary education preferred.
• Strong communication and interpersonal skills; customer service oriented.

Responsabilités

• Assist the Store Manager in daily store operations.
• Support sales targets and KPIs.
• Supervise and coach store staff; motivate the team.
• Assist inventory management including stock receiving and counts.
• Maintain visual merchandising standards.
• Handle customer inquiries and resolve complaints.
• Ensure compliance with company policies and safety regulations.
• Process transactions accurately and manage cash handling.
• Assist in staff scheduling and cover during manager absence.
• Maintain store cleanliness and organization.

Connaissances

Communication skills

Interpersonal skills

POS systems

Team leadership

Flexible hours

Formation

High school diploma

Tertiary education (preferred)

Description du poste

About the Role

Our client, a popular fashion retailer, is looking for an enthusiastic and capable Assistant Store Manager to support the Store Manager in overseeing operations at their East London, Eastern Cape location. This role is integral to ensuring the store runs smoothly, meets sales targets, and provides exceptional customer service. The ideal candidate will have a passion for retail, strong leadership potential, and a keen understanding of store operations. You will play a key role in team development, inventory management, visual merchandising, and customer engagement. This position offers an excellent stepping stone for an ambitious retail professional looking to grow their career within a reputable organization. We seek a proactive individual who can assist in driving sales performance, maintaining operational standards, and contributing to a positive store culture. You will work closely with the Store Manager to uphold brand standards and ensure a superior shopping experience for all customers.

Key Responsibilities

• Assist the Store Manager in the daily operations of the store.
• Support the achievement of sales targets and other key performance indicators.
• Supervise and coach store staff, fostering a motivated and customer-focused team.
• Help manage inventory, including receiving stock, stocktaking, and ensuring stock accuracy.
• Implement and maintain visual merchandising standards to create an appealing store environment.
• Handle customer inquiries, feedback, and resolve any complaints effectively.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Process transactions accurately using the POS system and manage cash handling procedures.
• Assist in staff scheduling and manage operations during the Store Manager's absence.
• Contribute to maintaining store cleanliness and organization.

Requirements

• Previous experience in a retail supervisory or assistant management role.
• A passion for customer service and a commitment to delivering excellent shopping experiences.
• Strong communication and interpersonal skills.
• Basic understanding of retail operations, including inventory management and visual merchandising.
• Ability to lead and motivate a team.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work varied hours, including weekends and public holidays.
• High school diploma or equivalent; relevant tertiary education is a plus.
• A proactive and positive attitude towards problem-solving.
• Eagerness to learn and develop within the retail sector.

Benefits

• Competitive salary commensurate with experience.
• Generous employee discount on merchandise.
• Opportunities for career progression to Store Manager roles.
• On-the-job training and development programs.
• A supportive and dynamic team environment.
• Potential for performance-based incentives.