Assistant Retail Sales Lead

Placements24; Gauteng; Hybrid; ZAR 60,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Employee discounts

Training and development

Provident fund

Health and wellness programs

Job summary

Placements24 in Tembisa, Gauteng is seeking an Assistant Retail Sales Lead to support the Store Manager in driving sales and delivering exceptional customer service. The role focuses on coaching a sales team, maintaining store standards, and ensuring smooth daily operations.

You will engage customers, oversee merchandising, and participate in training to stay current on products and sales strategies. The position offers a pathway to retail leadership within a busy community store.

Qualifications

• Experience in a retail sales or customer service role with some supervisory exposure.
• Demonstrated passion for sales, customer engagement, and store standards.
• Excellent communication and interpersonal skills.
• Basic understanding of retail operations and merchandising.

Responsibilities

• Assist Store Manager in achieving store sales targets and profitability goals.
• Provide exceptional customer service, building rapport and loyalty.
• Supervise and coach sales associates to adhere to standards and techniques.
• Manage opening/closing procedures, cash handling and till reconciliations.
• Maintain visual merchandising standards to enhance product presentation.
• Process transactions accurately using the POS system.
• Monitor stock levels and assist with inventory control and restocking.
• Address customer feedback and resolve issues to ensure satisfaction.
• Contribute to a clean, organized, and safe store environment.
• Participate in team meetings and training to stay updated on products and sales strategies.

Skills

Retail sales

Customer service

Supervisory experience

Communication

Team player

POS systems

Merchandising

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Role

About the Role Our client is a prominent retailer seeking a motivated and customer-focused Assistant Retail Sales Lead for their busy store in Tembisa, Gauteng . This role is ideal for an ambitious individual looking to advance their career in retail sales leadership. You will support the Store Manager in driving sales, ensuring excellent customer engagement, and maintaining the operational efficiency of the store. This position requires a proactive approach to sales, a keen eye for merchandising, and the ability to inspire and guide a sales team. As an Assistant Sales Lead, you will play a crucial role in creating a positive shopping experience for every customer, contributing directly to the store's success. We are looking for someone who thrives in a team-oriented environment and is passionate about delivering exceptional retail service. The successful candidate will be instrumental in upholding our client's brand reputation and achieving sales objectives within the Tembisa community.

Key Responsibilities

• Assist the Store Manager in achieving store sales targets and profitability goals.
• Provide exceptional customer service, building rapport and loyalty with shoppers.
• Supervise and coach sales associates, ensuring adherence to company standards and sales techniques.
• Manage store opening and closing procedures, including cash handling and till reconciliations.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Process customer transactions accurately and efficiently using the POS system.
• Monitor stock levels and assist with inventory control, including receiving and restocking merchandise.
• Handle customer feedback and resolve issues to ensure customer satisfaction.
• Contribute to maintaining a clean, organized, and safe store environment.
• Participate in team meetings and training sessions to stay updated on product knowledge and sales strategies.

Requirements

• Previous experience in a retail sales or customer service role, preferably with some supervisory experience.
• Demonstrated passion for sales and customer engagement.
• Excellent communication and interpersonal skills.
• Basic understanding of retail operations and merchandising.
• Ability to work effectively as part of a team.
• Proficiency in basic computer skills and POS systems.
• Flexibility to work various shifts, including weekends and public holidays, in Tembisa, Gauteng .
• A proactive and positive attitude towards tasks and challenges.
• High school diploma or equivalent.
• Ability to stand for extended periods and lift moderate weight.

Benefits

• Competitive hourly wage and potential for performance bonuses.
• Opportunities for training and skill development in retail sales.
• Employee discounts on a wide range of products.
• Positive and collaborative team atmosphere.
• Exposure to retail management principles.
• Convenient location in Tembisa, Gauteng .
• Health and wellness programs.
• Contribution towards a provident fund.