Assistant Store Manager - Retail Operations

Placements24; George; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonuses

Health benefits (medical & dental)

Staff discounts on merchandise

Career development & training

Job summary

Placements24 presents an exciting Assistant Store Manager role in George. You will support the Store Manager, lead staff, and drive exceptional customer service while maintaining store standards.

Join a well-established retail brand known for growth, career progression, and a strong team culture. The position requires flexibility to work evenings, weekends, and holidays in a fast-paced setting.

Qualifications

• Minimum 4 years in retail leadership or management.
• Proven track record of achieving store targets.
• Strong communication and interpersonal skills.

Responsibilities

• Direct and supervise store staff to ensure peak performance.
• Contribute to sales forecasting, budgeting and expense control.
• Maintain visual merchandising standards to boost sales.

Skills

Leadership

Retail management

Staff supervision

Customer engagement

POS experience

Inventory control

Education

High school diploma

Business Administration degree (advantage)

Tools

POS systems

Inventory management software

Job description

About the Role

Our client, a prominent name in the retail landscape, is actively recruiting for an ambitious Assistant Store Manager to oversee daily operations in their George store. This pivotal role demands a candidate with strong leadership capabilities and a comprehensive understanding of retail management principles. The successful applicant will support the Store Manager in all facets of store performance, from staff supervision and customer engagement to operational efficiency and visual merchandising. This position is ideal for an individual aspiring to grow their career in retail management and contribute significantly to the success of a well-established brand. You will be instrumental in fostering a positive store culture and ensuring the highest standards of service delivery. We seek a proactive individual ready to embrace challenges and drive results in a dynamic market.

Key Responsibilities

• Assist the Store Manager in directing and supervising all store staff, ensuring optimal performance and adherence to company policies.
• Contribute to sales forecasting, budgeting, and expense management for the store.
• Implement and maintain visual merchandising standards to enhance product presentation and drive sales.
• Manage inventory levels, including accurate stocktaking, order placement, and loss prevention strategies.
• Ensure a superior customer experience by resolving issues, handling escalated complaints, and promoting customer loyalty programs.
• Oversee the effective operation of the point-of-sale (POS) system and cash handling procedures.
• Participate in recruitment, hiring, and training of new store employees.
• Conduct regular performance reviews and provide constructive feedback to the team.
• Ensure compliance with all health, safety, and security regulations within the store.
• Collaborate with corporate teams on marketing initiatives and operational updates.

Requirements

• A minimum of 4 years of progressive experience in retail management, with at least 2 years in a supervisory or assistant management role.
• Demonstrated success in driving sales and achieving store targets.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of retail operations, merchandising, and inventory control.
• Experience with POS systems and inventory management software.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma required; a degree in Business Administration or a related field is advantageous.
• Problem-solving skills and the ability to make sound decisions under pressure.
• A commitment to exceptional customer service and team development.
• Physical ability to stand for extended periods and lift merchandise as needed.

Benefits

• This Assistant Store Manager opportunity in George comes with a highly competitive salary package, reflecting the candidate's experience and the importance of the role.
• Beyond the attractive base pay, performance-based bonuses are a key component of the compensation structure.
• Our client provides comprehensive health benefits, including medical and dental coverage, and opportunities for professional development through various training programs and workshops.
• Employees also benefit from significant discounts on merchandise.
• The company culture is one that champions growth and provides clear pathways for career advancement.
• You will be joining a reputable organization that invests in its people and offers a stable and rewarding career in retail management.