Assistant Retail Store Manager

Placements24; Gauteng; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Provident fund

Career development

Staff discounts

Job summary

Placements24 is seeking an Assistant Retail Store Manager for a busy Tembisa branch in Gauteng. You will support the Store Manager in daily operations, drive sales, maintain high customer service standards, and foster a positive team environment.

The role involves supervising staff, overseeing stock and inventory, and implementing store strategies to meet targets. Ideal candidate has at least 3 years in retail, with at least 1 year in supervision, strong communication, basic POS and inventory

Qualifications

• 3+ years in retail with supervisory or assistant management exposure.
• Proven ability to drive sales and enhance customer satisfaction.
• Understanding of retail operations, stock management and visual merchandising.
• Strong communication and interpersonal skills for staff and customers.
• Basic knowledge of POS systems and inventory software.
• Proactive problem-solving and team-focused attitude.
• Willingness to work weekends and evenings as required.

Responsibilities

• Assist Store Manager in daily store operations and staff supervision.
• Provide exceptional customer service and promptly address inquiries.
• Support sales initiatives and work towards sales targets.
• Help manage inventory, receiving, stocking and stock takes.
• Ensure visual merchandising guidelines and attractive store presentation.
• Assist in training and mentoring retail associates.
• Maintain store cleanliness, safety, and security.
• Process transactions accurately using the POS system.
• Contribute to operational efficiency and team morale.
• Implement company policies consistently.

Skills

Retail experience

Staff supervision

Customer service

POS systems

Inventory management

Merchandising

Communication

Teamwork

Problem-solving

Flexible hours

Tools

POS systems

Inventory software

Merchandising software

Job description

About the Role

Our client, a well-established and reputable retailer, is seeking an enthusiastic and results-oriented Assistant Retail Store Manager to support the Store Manager in leading their branch in Tembisa, Gauteng . This role is crucial for ensuring the smooth day-to-day running of the store, focusing on driving sales, maintaining high standards of customer service, and fostering a positive team environment. The successful candidate will assist in managing staff, overseeing inventory, and implementing store strategies. This is a fantastic opportunity for an aspiring retail leader to gain valuable experience and contribute to the success of a beloved brand. We pride ourselves on creating a supportive and collaborative workplace, and this position is integral to our operational success in the Tembisa area. Join a team dedicated to excellence in customer engagement.

Key Responsibilities

• Assist the Store Manager in daily store operations and staff supervision.
• Provide exceptional customer service and address customer inquiries and concerns promptly.
• Support sales initiatives and work towards achieving store sales targets.
• Help manage inventory levels, including receiving, stocking, and conducting stock takes.
• Ensure the store adheres to visual merchandising guidelines and maintains an attractive presentation.
• Assist in training and mentoring new and existing retail associates.
• Maintain store cleanliness, safety, and security standards.
• Process customer transactions accurately using the Point of Sale (POS) system.
• Contribute to the development of the store's operational efficiency and team morale.
• Implement company policies and procedures consistently.

Requirements

• A minimum of 3 years of experience in a retail environment, with at least 1 year in a supervisory or assistant management capacity.
• Demonstrated ability to assist in driving sales and improving customer satisfaction.
• Good understanding of retail operations, including stock management and merchandising.
• Strong communication and interpersonal skills, with the ability to engage effectively with customers and staff.
• Basic knowledge of POS systems and inventory software.
• A proactive approach to problem-solving and task management.
• Ability to work collaboratively as part of a team.
• Willingness to work flexible hours, including weekends and occasional evenings, to meet the operational needs of the Tembisa store.
• Enthusiasm for the retail industry and a commitment to customer service excellence.

Benefits

• This position offers a competitive annual salary, along with potential for performance-based bonuses.
• Employees are eligible for medical aid benefits and a provident fund contribution.
• Our client invests in its employees through ongoing training and development programs, offering clear pathways for career progression.
• You will also enjoy attractive staff discounts on our diverse product range.
• This role in Gauteng provides a solid foundation for a growing career in retail management.