Assistant Store Manager - Premium Retail

Placements24; Sandton; Vor Ort; ZAR 279.000 - 446.000; Vollzeit

Benefits dieser Stelle

Salary package

Medical aid contributions

Retirement fund

Employee discounts

Ongoing training and development

Zusammenfassung

Placements24 client, a prestigious luxury brand, is seeking an Assistant Store Manager to support the Store Manager in leading operations at their upscale Sandton boutique. This role focuses on delivering an exceptional customer experience and driving sales in a premium retail environment.

You will supervise sales staff, manage daily store operations, oversee visual merchandising, and contribute to profitability.

Qualifikationen

• Experience in luxury or high-end retail leadership.
• Strong sales leadership and people management skills.
• Excellent customer service and clienteling abilities.
• Knowledge of visual merchandising and boutique presentation.

Aufgaben

• Assist the Store Manager in overseeing daily store operations.
• Supervise, coach, and develop sales associates to hit sales goals.
• Drive sales performance and lead floor initiatives.
• Maintain luxury brand visuals and store presentation.
• Manage inventory, stock takes, and stockroom organization.
• Handle customer inquiries and escalations professionally.
• Support staff scheduling, training, and performance management.
• Ensure cash handling and loss prevention compliance.
• Build relationships with clients to promote loyalty.
• Contribute to achieving store sales and profitability targets.

Kenntnisse

Leadership

Customer service

Team supervision

Visual merchandising

POS systems

Retail operations

Ausbildung

High school diploma

Business/Marketing/Fashion degree (desirable)

Tools

Retail management software

Jobbeschreibung

About the Role

Our client, a prestigious luxury brand, is seeking a high-caliber Assistant Store Manager to support the Store Manager in leading operations at their upscale boutique in Sandton, Gauteng, ZA. This role is integral to delivering an unparalleled customer experience and driving sales within a premium retail environment. The Assistant Store Manager will be responsible for supervising sales staff, managing daily operations, ensuring visual merchandising standards are met, and contributing to the overall success and profitability of the store. This position demands exceptional leadership, a passion for luxury retail, and a commitment to excellence. You will be a key representative of our client's brand within the discerning Sandton market.

Key Responsibilities

• Assist the Store Manager in overseeing all daily store operations, ensuring efficiency and adherence to brand standards.
• Supervise, coach, and develop a team of sales associates to deliver exceptional customer service and achieve sales goals.
• Drive sales performance by implementing strategies and leading the team on the sales floor.
• Ensure the store environment consistently reflects the brand's luxury image through immaculate visual merchandising and presentation.
• Manage inventory effectively, including stock takes, receiving, and stockroom organization.
• Handle customer inquiries, complaints, and escalations with professionalism and tact.
• Support the Store Manager in staff scheduling, training, and performance management.
• Maintain operational compliance, including cash handling procedures and loss prevention measures.
• Build and nurture strong relationships with clients, promoting loyalty and repeat business.
• Contribute to achieving and exceeding store sales and profitability targets.

Requirements

• Proven experience as an Assistant Store Manager, Department Manager, or similar leadership role within luxury or high-end retail.
• Demonstrated success in driving sales and managing a team in a demanding retail setting.
• Exceptional customer service skills and a strong understanding of luxury brand clienteling.
• Excellent leadership, communication, and interpersonal abilities.
• A sophisticated understanding of visual merchandising and store presentation.
• Proficiency in POS systems and retail management software.
• Ability to work flexible hours, including weekends and public holidays.
• A polished professional demeanor and a passion for the luxury retail industry.
• High school diploma or equivalent; a degree in Business, Marketing, or Fashion is highly desirable.
• Strong organizational skills and attention to detail.

Benefits

• Our client offers an attractive salary package, commensurate with experience and the demands of a luxury retail environment.
• Comprehensive benefits include medical aid contributions and a retirement fund.
• Employees enjoy substantial discounts on luxury merchandise.
• This role presents a significant opportunity for career advancement within a globally recognized luxury brand.
• Access to ongoing training and development programs, focusing on leadership and luxury client services, is provided.