Assistant Store Manager - High-End Fashion

Placements24; George; On-site; ZAR 201,000 - 312,000; Full time

Benefits offered by this job

Monthly bonus

Medical aid

Life insurance

Staff discount

Training & development

Job summary

Placements24 in George, Western Cape, is seeking an ambitious Assistant Store Manager for a luxury fashion boutique. The role partners with the Store Manager to drive sales, uphold brand standards, and create a refined shopping environment for discerning clients.

You will supervise and train sales staff, manage stock and visual merchandising, handle customer inquiries, and support scheduling and performance reviews.

Qualifications

• Experience as an Assistant Store Manager or senior sales role in fashion retail.
• Understanding of luxury fashion trends and brand standards.
• Proven ability to drive sales and achieve targets.
• Excellent interpersonal and communication skills, refined presentation.
• Experience in inventory management and visual merchandising.
• Customer-focused mindset with passion for exceptional service.
• Ability to lead, motivate, and develop a team.
• Flexible hours including weekends and holidays; based in George.

Responsibilities

• Assist the Store Manager in all store operations including opening/closing.
• Provide exemplary customer service and build strong client relationships.
• Supervise and train sales associates on products and brand standards.
• Manage inventory, process shipments, and maintain pristine visual merchandising.
• Drive sales by engaging customers and achieving targets.
• Handle inquiries, returns, and complaints professionally.
• Maintain store cleanliness, organization, and security; support scheduling and performance reviews.

Skills

Luxury retail

Sales leadership

Customer service

Inventory management

Visual merchandising

POS systems

Team leadership

Tools

POS systems

Job description

About the Role

Our client, a prestigious boutique specializing in high-end fashion, is looking for an ambitious and detail-oriented Assistant Store Manager to join their team in George. This role is crucial for maintaining the brand's reputation for exceptional quality and customer service. You will work closely with the Store Manager to oversee daily operations, drive sales, and cultivate a sophisticated shopping environment for discerning clientele in the Western Cape. This is an excellent opportunity for an individual passionate about fashion and eager to advance their retail career in a luxury setting. You will be at the forefront of customer engagement and team leadership within a vibrant retail space.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including opening and closing procedures.
• Provide exemplary customer service, building strong relationships with clients and understanding their style needs.
• Supervise and train sales associates, ensuring they are knowledgeable about products and brand standards.
• Manage inventory levels, process shipments, and ensure visual merchandising is immaculate and aligned with brand aesthetics.
• Drive sales performance by actively engaging with customers, promoting products, and achieving sales targets.
• Handle customer inquiries, returns, and complaints efficiently and professionally.
• Maintain store standards of cleanliness, organization, and security.
• Contribute to creating a positive and collaborative team environment.
• Assist with scheduling and staff performance management.

Requirements

• Previous experience as an Assistant Store Manager or a senior sales role within fashion retail is essential.
• A strong understanding of luxury fashion trends and brands.
• Proven ability to drive sales and achieve targets.
• Excellent interpersonal and communication skills, with a refined presentation.
• Experience in inventory management and visual merchandising.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to lead, motivate, and develop a team.
• Proficiency in Point of Sale (POS) systems and basic computer skills.
• A flexible approach to working hours, including weekends and public holidays as required by the retail business.
• Must be based in or willing to relocate to George, Western Cape, ZA.

Benefits

• This position offers a competitive salary package, including a monthly bonus based on store performance.
• Benefits include comprehensive medical aid, life insurance, and a generous staff discount on all our client's exquisite fashion items.
• Our client is committed to employee growth, providing continuous training and development opportunities.
• You will be part of an exclusive brand with a supportive management team, contributing to a stimulating and rewarding retail career in George.
• This role is a fantastic stepping stone for future leadership opportunities within the organization.