Retail Store Manager - Sandton

Placements24; Sandton; Hybrid; ZAR 540,000 - 900,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Career advancement

Health insurance

Employee discount on merchandise

Leadership training

Job summary

Placements24 is seeking an experienced Retail Store Manager to lead its flagship Sandton store in Gauteng. You will drive sales performance, oversee staff, merchandising, inventory, and customer experience while upholding brand standards.

The role balances on-site operations with strategic planning, requiring strong leadership, P&L oversight, and a proven track record in luxury or high-end retail. A Bachelor's degree is preferred.

Qualifications

• Minimum 7 years of experience in retail management, with at least 3 years as Store Manager.
• Strong leadership, coaching, and team development capabilities.
• Proven ability to drive sales, manage P&L, and meet business objectives.
• Excellent customer service and interpersonal skills.
• Experience with visual merchandising and store presentation.

Responsibilities

• Manage day-to-day store operations to maximise efficiency and profitability.
• Lead, motivate, and develop a high-performing team of retail staff.
• Set sales targets and implement strategies to achieve them.
• Ensure exceptional customer service standards are met consistently.
• Oversee visual merchandising and store presentation.
• Manage inventory levels, stock control, and loss prevention.
• Conduct staff training and performance reviews.
• Maintain store budgets and control expenses.
• Ensure compliance with company policies and safety regulations.
• Foster teamwork and employee engagement.

Skills

Leadership

Customer service

Strategic thinking

Analytical skills

Multitasking

Education

Bachelor's degree in Business/Marketing

Tools

POS systems

Retail management software

Inventory control software

Job description

About the Role

Our client, a prestigious retail brand, is seeking an experienced and dynamic Retail Store Manager to lead their flagship store in **Sandton**, Gauteng. This role is responsible for overseeing all aspects of store operations, including sales performance, staff management, visual merchandising, inventory control, and customer experience. You will be tasked with driving profitability, fostering a positive team culture, and upholding the highest standards of brand representation. The ideal candidate possesses strong leadership acumen, a proven track record in retail management, exceptional customer service skills, and a strategic approach to business growth. This is a challenging yet rewarding opportunity to manage a high-performing retail environment in a prime location. You will be empowered to make key decisions that impact store success and contribute significantly to the company's overall objectives. The role will involve a mix of on-site management and remote strategic planning.

Key Responsibilities

• Manage day-to-day store operations to ensure maximum efficiency and profitability.
• Lead, motivate, and develop a high-performing team of retail associates and supervisors.
• Set sales targets and implement strategies to achieve and exceed them.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Oversee visual merchandising and store presentation to create an appealing shopping environment.
• Manage inventory levels, stock control, and loss prevention initiatives.
• Conduct staff training, performance reviews, and recruitment activities.
• Maintain store budgets, control expenses, and manage operational costs effectively.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Foster a positive and collaborative work environment that encourages teamwork and employee engagement.

Requirements

• Minimum of 7 years of experience in retail management, with at least 3 years in a Store Manager role, preferably in a luxury or high-end retail environment.
• Proven ability to drive sales, manage P&L, and achieve business objectives.
• Strong leadership, team-building, and coaching skills.
• Excellent customer service and interpersonal abilities.
• Proficiency in retail management software, POS systems, and inventory control.
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Excellent visual merchandising and store presentation skills.
• Adaptability and a commitment to continuous improvement.
• A Bachelor's degree in Business, Marketing, or a related field is highly desirable.

Benefits

• Highly competitive salary and significant performance-based bonuses.
• Opportunities for career advancement within a leading global retail brand.
• Comprehensive health, dental, and vision insurance.
• Generous employee discount on merchandise.
• Professional development and leadership training programs.
• A dynamic and sophisticated work environment.
• Potential for involvement in strategic decision-making.