Assistant Store Manager (Boardwalk Boutique)

Lindt & Sprüngli Group; South Africa; On-site; ZAR 320,000 - 460,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement options

Employee discounts

Training & development

Job summary

Lindt & Sprüngli Group in South Africa is seeking an Assistant Store Manager in Gauteng to drive sales, lead a high-performing team and uphold brand standards. You will partner with the Store Manager to coach staff, optimise inventory, and ensure superior customer experiences in a fast-paced retail environment.

The role requires proven retail supervision, strong leadership, and a passion for customer service, with weekend work and relocation flexibility within Gauteng.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organisational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Assist the Store Manager in overseeing all store operations and staff.
• Supervise and coach retail associates, providing guidance on customer engagement, sales techniques, and operational procedures.
• Contribute to achieving store sales targets through effective sales strategies and team motivation.
• Manage inventory levels, including receiving, stocking, and conducting regular stock checks to minimize loss.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and presentation.
• Handle customer feedback and resolve issues to ensure a positive shopping experience.

Skills

Retail management

Leadership

Communication

Organisational skills

Sales focus

Tools

POS systems

Job description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities

Operational Management

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours

Retail hours, including weekends and public holidays

Candidate must be willing to relocate anywhere in Gauteng

Assistant Store Manager - Bronkhorstspruit

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities

Operational Management

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.

Inventory Management

• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service-related complaints quickly and effectively.
• Lead by example in reinforcing a customer-first culture among staff.

People Management

• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.

Administration & Compliance

• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What We’re Looking For:

• Proven retail management experience
• Strong leadership and people management skills
• Excellent communication and organisational skills
• Target and results-oriented mindset
• Passion for customer service and retail excellence

Working Hours

Retail hours, including weekends and public holidays

Candidate must be willing to relocate anywhere in Gauteng

Our client is seeking a dedicated and organized Assistant Store Manager to support the leadership team in their Vereeniging location. This role is critical in ensuring the smooth day-to-day operation of the store, focusing on customer satisfaction, team performance, and maintaining operational standards. You will work closely with the Store Manager to drive sales, manage staff, control inventory, and uphold the brand’s reputation. This position is an excellent stepping stone for individuals aiming for a career in retail management, offering hands‑on experience and leadership development.

About the Role

Our client is seeking a dedicated and organized Assistant Store Manager to support the leadership team in their Vereeniging location. This role is critical in ensuring the smooth day-to-day operation of the store, focusing on customer satisfaction, team performance, and maintaining operational standards. You will work closely with the Store Manager to drive sales, manage staff, control inventory, and uphold the brand’s reputation. This position is an excellent stepping stone for individuals aiming for a career in retail management, offering hands‑on experience and leadership development.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and staff management.
• Supervise and coach retail associates, providing guidance on customer engagement, sales techniques, and operational procedures.
• Contribute to achieving store sales targets through effective sales strategies and team motivation.
• Manage inventory levels, including receiving, stocking, and conducting regular stock checks to minimize loss.
• Ensure the store maintains high standards of visual merchandising, cleanliness, and presentation.
• Handle customer inquiries, feedback, and complaints effectively to ensure a positive shopping experience.

Requirements

• Previous retail experience, preferably with some supervisory or keyholder responsibilities.
• Strong understanding of retail operations, sales principles, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize, and manage time effectively in a fast‑paced environment.
• Proficiency with point‑of‑sale (POS) systems and inventory management software.
• Flexibility to work varied shifts, including weekends and occasional evenings.

Benefits

• Competitive salary and opportunities for performance‑based bonuses.
• Comprehensive benefits package including health insurance and retirement options.
• Generous employee discounts on store products.
• Professional development and training programs for career advancement.
• A supportive management structure and a collaborative team environment.

Our client is looking for a dedicated and proactive Assistant Store Manager to support the Store Manager in leading operations at their prominent retail outlet in Centurion. This role involves a blend of operational oversight, team supervision, and customer engagement. You will play a crucial part in ensuring smooth daily functioning, contributing to sales growth, and maintaining high standards of customer service and store presentation. This position is perfect for an aspiring retail leader eager to develop their management skills in a supportive and fast‑paced environment, contributing to a thriving business in a key commercial district.

About the Role

Our client is looking for a dedicated and proactive Assistant Store Manager to support the Store Manager in leading operations at their prominent retail outlet in Centurion. This role involves a blend of operational oversight, team supervision, and customer engagement. You will play a crucial part in ensuring smooth daily functioning, contributing to sales growth, and maintaining high standards of customer service and store presentation. This position is perfect for an aspiring retail leader eager to develop their management skills in a supportive and fast‑paced environment, contributing to a thriving business in a key commercial district.

Key Responsibilities

• Assist the Store Manager in overseeing all store operations and staff.
• Supervise and motivate retail associates, ensuring adherence to company policies and customer service standards.
• Contribute to sales strategies and initiatives to drive revenue growth.
• Manage stock levels, assist with inventory counts, and ensure efficient merchandising.
• Handle customer feedback and resolve issues to ensure a positive shopping experience.

Requirements

• Previous experience as a retail supervisor or in a similar leadership role.
• Strong understanding of retail operations and sales principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and thrive in a dynamic retail setting.
• Experience with inventory management and point‑of‑sale systems.

Benefits

• Competitive salary commensurate with experience.
• Performance‑based bonuses and incentives.
• Opportunities for training and professional development.
• Employee discounts on merchandise.
• Collaborative team culture and supportive management.