Assistant Store Manager

Placements24; Gqeberha; Sur place; ZAR 220 000 - 360 000; Plein temps

Avantages offerts par ce poste

Staff discounts

Performance incentives

Advancement opportunities

Résumé du poste

Placements24 is seeking an ambitious Assistant Store Manager to support the Store Manager at our busy Port Elizabeth location. The role spans sales, operations, inventory control, and staff development, with a focus on delivering outstanding customer experiences and driving profitability.

The ideal candidate will have 2–3 years of retail experience, at least 1 year in supervision, and a passion for fashion retail.

Qualifications

• Minimum 2-3 years retail sales experience, with at least 1 year in a supervisory role.
• Proven ability to drive sales and meet performance targets.
• Strong customer service and interpersonal skills.
• Familiarity with retail operations, merchandising and inventory management.

Responsabilités

• Assist Store Manager in overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Drive sales performance by motivating the sales team and implementing effective sales strategies.
• Provide outstanding customer service, ensuring all customer interactions are positive and build loyalty.
• Supervise, train, and develop sales associates, fostering teamwork and professional growth.
• Manage inventory including stock counts, merchandising and loss prevention.
• Ensure the store is visually appealing and compliant with merchandising guidelines.
• Handle customer inquiries, complaints and returns professionally and promptly.
• Assist with staff scheduling, payroll and administrative duties.
• Contribute to achieving store sales targets and profitability for the Port Elizabeth branch.

Connaissances

Retail leadership

Sales leadership

Customer service

Team development

Inventory management

Formation

High school diploma

Business/retail management education (preferred)

Description du poste

About the Role

Our client, a well-established and growing national fashion retailer, is seeking an ambitious and experienced Assistant Store Manager to support the Store Manager in leading operations at their busy Port Elizabeth location. This role is vital in driving store performance, ensuring exceptional customer experiences, and fostering a positive team environment. You will be involved in all aspects of store management, including sales, operations, inventory, and staff development. The ideal candidate will have a passion for fashion retail, strong leadership potential, and a commitment to achieving operational excellence.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Drive sales performance by motivating the sales team and implementing effective sales strategies.
• Provide outstanding customer service, ensuring all customer interactions are positive and build loyalty.
• Supervise, train, and develop sales associates, fostering a culture of teamwork and professional growth.
• Manage inventory effectively, including stock counts, merchandising, and loss prevention.
• Ensure the store is visually appealing and well-maintained, following visual merchandising guidelines.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Assist with staff scheduling, payroll, and administrative duties.
• Contribute to achieving store sales targets and profitability goals for the Port Elizabeth branch.

Requirements

• Minimum of 2-3 years of retail sales experience, with at least 1 year in a supervisory or assistant management role.
• Proven ability to drive sales and meet performance targets.
• Strong customer service and interpersonal skills.
• Excellent leadership and team-building abilities.
• Knowledge of retail operations, merchandising, and inventory management.
• Ability to work flexible hours, including weekends and holidays, as required by retail operations.
• Passion for fashion and a strong sense of style.
• High school diploma or equivalent; further education in business or retail management is a plus.
• Familiarity with the Port Elizabeth retail market is advantageous.

Benefits

• Our client offers a competitive salary, performance-based incentives, staff discounts on merchandise, opportunities for advancement, and a supportive work environment.
• This role provides an excellent foundation for a career in retail management, allowing you to hone your leadership skills in a dynamic and fashion-forward setting.