Assistant Store Manager - Apparel Retail

Placements24; Gqeberha; Hybride; ZAR 83 000 - 124 000; Plein temps

Avantages offerts par ce poste

Staff discounts on apparel

Career progression opportunities

Résumé du poste

Placements24 is seeking an energetic and organized Assistant Store Manager for a popular contemporary apparel retailer at Port Elizabeth, Eastern Cape. The role focuses on driving sales, maintaining store standards, and supporting team leadership in a fast-paced fashion environment.

The ideal candidate will have 2–3 years in retail or supervisory roles, excellent communication skills, and a proactive approach to problem solving.

Qualifications

• Minimum 2–3 years of experience in retail sales or supervisory role, preferably in apparel or fashion.
• Strong leadership and teamwork abilities with a focus on customer satisfaction.
• Excellent communication and interpersonal skills for staff coaching and customer engagement.
• Knowledge of visual merchandising standards and store presentation.
• Experience with POS systems and basic inventory management is preferred.

Responsabilités

• Oversee daily store operations and ensure a positive shopping experience.
• Coach, train and motivate sales staff to hit individual and store targets.
• Maintain attractive and consistent visual merchandising across the store.
• Assist with inventory management, stock receiving and stock control procedures.
• Handle customer inquiries, complaints and feedback professionally and promptly.
• Ensure adherence to company policies and health and safety regulations.
• Cover Store Manager duties in their absence and support promotional activities.
• Contribute to creating a welcoming atmosphere for customers and staff, especially during peak times.

Connaissances

Retail leadership

Customer service

Team coaching

Communication

Visual merchandising

Outils

POS systems

Inventory management software

Description du poste

About the Role

Our client, a popular contemporary apparel retailer, is seeking an energetic and organized Assistant Store Manager to support the management team at their **Port Elizabeth** location. This role is perfect for an ambitious individual looking to build a career in retail management, with a focus on fashion and customer engagement. You will play a key role in driving sales, maintaining store standards, and assisting with team leadership. The successful candidate will be passionate about fashion, possess excellent interpersonal skills, and have a proactive approach to problem‑solving. This is a fantastic stepping stone into management, offering hands‑on experience in a fast‑paced retail environment in **Port Elizabeth**, **Eastern Cape**.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring a positive shopping experience.
• Support the sales team by coaching, training, and motivating them to achieve individual and store targets.
• Help maintain visual merchandising standards and ensure the store is presented attractively and consistently.
• Assist with inventory management, including receiving, stocking, and stock control procedures.
• Handle customer inquiries, complaints, and feedback in a professional and efficient manner.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Deputize for the Store Manager in their absence, taking responsibility for store operations.
• Contribute to creating a welcoming and engaging atmosphere for both customers and staff in **Port Elizabeth**.
• Support the implementation of marketing and promotional activities within the store.
• Assist with staff scheduling and payroll processes as directed.

Requirements

• Minimum of 2-3 years of experience in a retail sales or supervisory role, preferably within apparel or fashion.
• Demonstrated ability to work effectively as part of a team and assist with leadership responsibilities.
• Good understanding of retail operations, visual merchandising, and customer service principles.
• Excellent communication and interpersonal skills.
• Enthusiasm for fashion and delivering exceptional customer experiences.
• Basic understanding of inventory management and point-of-sale systems.
• Ability to work flexible hours, including weekends and some evenings, in **Port Elizabeth**.
• Strong organizational skills and attention to detail.
• A proactive attitude and willingness to learn and grow.
• Reside in or near **Port Elizabeth**, **Eastern Cape**.

Benefits

Our client offers a competitive hourly wage/salary, staff discounts on apparel, and opportunities for career progression within the retail sector. You will gain valuable experience in managing a retail store and develop key leadership competencies. Join our client in **Port Elizabeth** and become an integral part of a successful fashion retail team.