Retail Store Assistant Manager

Placements24; Paarl; On-site; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Career progression

Training and development

Dynamic work environment

Brand exposure

Job summary

Placements24 is seeking a motivated Retail Store Assistant Manager for a prominent fashion accessories retailer in Paarl, Western Cape. You will support the Store Manager, lead the sales floor, manage staff, and ensure exceptional customer service and store standards.

Ideal candidates have hands-on leadership, strong communication, and a passion for retail. You will drive sales, supervise daily operations, handle visual merchandising, and contribute to a positive store culture in a dynamic

Qualifications

• Must have hands-on leadership in retail, with a proven track record of meeting sales targets.
• Strong communication skills and ability to coach and develop staff.
• Excellent customer service mindset with a passion for fashion retail.

Responsibilities

• Assist the Store Manager in overall store management and profitability.
• Lead and motivate the retail team to achieve sales targets and deliver excellent customer service.
• Supervise daily store operations, including opening and closing procedures.
• Manage inventory, receiving, merchandising, and stock control.
• Ensure adherence to visual merchandising standards and company guidelines.
• Handle customer inquiries, issues, and complaints professionally.
• Train and develop staff with ongoing coaching and feedback.
• Assist with staff scheduling, payroll, and performance management.
• Maintain store security and loss prevention measures.
• Deputize for the Store Manager in their absence.

Skills

Leadership

Sales targets

Customer service

Team management

POS systems

Tools

POS software

Job description

About the Role

Our client, a leading retailer in the fashion accessories sector, is looking for a motivated and experienced Retail Store Assistant Manager to join their team in **Paarl, Western Cape**. This role is instrumental in supporting the Store Manager in all aspects of store operations, driving sales, leading the team, and ensuring exceptional customer service. The ideal candidate will have a strong retail background, excellent leadership qualities, and a passion for fashion and retail. You will be responsible for deputizing for the Store Manager, overseeing daily operations, managing staff, maintaining visual standards, and ensuring the store achieves its commercial objectives within **Paarl**. This is a significant opportunity for an ambitious individual seeking to advance their retail management career within a reputable company. We are looking for a hands‑on leader who can contribute to a positive store culture and drive performance in a dynamic retail environment. Your contribution will be vital to the store's success.

Key Responsibilities

• Assist the Store Manager in the overall management and profitability of the store.
• Lead and motivate the retail team to achieve sales targets and deliver excellent customer service.
• Supervise daily store operations, including opening and closing procedures.
• Manage inventory levels, including receiving, merchandising, and stock control.
• Ensure adherence to visual merchandising standards and company guidelines.
• Handle customer inquiries, issues, and complaints effectively and professionally.
• Train and develop store staff, providing ongoing coaching and feedback.
• Assist with staff scheduling, payroll, and performance management.
• Maintain store security and loss prevention measures.
• Deputize for the Store Manager in their absence.

Requirements

• Previous experience as a Retail Assistant Manager or Senior Sales Associate with leadership responsibilities.
• Proven track record in driving sales and achieving retail targets.
• Strong leadership, team management, and communication skills.
• Excellent understanding of retail operations, visual merchandising, and inventory management.
• Customer-focused with a passion for delivering exceptional service.
• Proficiency in POS systems and retail management software.
• Ability to work flexibly, including weekends and holidays.
• Strong organizational and problem-solving skills.
• Must possess the legal right to work in **South Africa**.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for career progression within the company.
• Generous employee discounts on fashion accessories.
• Ongoing training and development programs.
• A dynamic and supportive work environment in **Western Cape**.
• Be part of a well‑known brand in the retail sector.
• Contribute to a positive shopping experience for customers.