Assistant Store Manager

Placements24; Cape Town; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary with incentives

Staff discounts on merchandise

Opportunities for career growth

Comprehensive training programs

Dynamic and engaging work environment

Hybrid work setup

Exposure to fashion retail best practi

Potential for advancement to Store Mg

Job summary

Placements24 in Cape Town is seeking an enthusiastic Assistant Store Manager to join a growing fashion retailer. You will support the Store Manager in daily operations, deliver exceptional customer service, and help drive sales while maintaining visual merchandising standards.

The role adopts a hybrid work model with in-store duties and potential remote admin tasks. You will lead a team, manage stock, and contribute to the store's success while staying attuned to fashion trends.

Qualifications

• Previous supervision or management experience in retail.
• Proven ability to drive sales and meet targets.
• Excellent customer service and communication skills.
• Experience with inventory management systems.
• Strong leadership and team management capabilities.
• Passion for fashion and awareness of trends.
• Flexibility for weekend/holiday shifts in hybrid model.
• Grade 12 certificate or equivalent; retail management education is a plus.
• Knowledge of POS systems.

Responsibilities

• Assist the Store Manager in all aspects of store operations, including opening and closing procedures.
• Provide outstanding customer service, building rapport with customers and resolving issues effectively.
• Drive sales performance by meeting and exceeding store targets.
• Manage inventory control, including stocktakes, receiving, and merchandising.
• Ensure visual merchandising standards are met and maintained according to company guidelines.
• Supervise and train store staff, fostering a positive and productive work environment.
• Handle cash and payment transactions accurately.
• Contribute to stock replenishment and organization.
• Maintain store cleanliness and organization.
• Deputize for the Store Manager in their absence.

Skills

Retail leadership

Customer service

Inventory management

Team management

Communication skills

POS systems

Education

Grade 12 certificate

Tools

POS systems

Inventory software

Job description

About the Role

Our client, a well-established and growing fashion retailer, is looking for an enthusiastic and capable Assistant Store Manager to join their team in the vibrant city of Cape Town . This role offers a fantastic opportunity for a retail professional to develop their leadership skills within a supportive environment. The Assistant Store Manager will work closely with the Store Manager to ensure the smooth day-to-day running of the store, focusing on delivering exceptional customer service, driving sales, and maintaining high visual merchandising standards. This position involves a hybrid work model, blending in-store responsibilities with potential remote administrative tasks. You will be instrumental in motivating the store team, managing inventory, and contributing to the overall success of the store. We are committed to fostering talent and providing a clear career path for our employees, making this an exciting prospect for ambitious individuals in the retail sector. The store is located in a prime retail area, making it easily accessible and a hub for fashion-conscious consumers.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations, including opening and closing procedures.
• Provide outstanding customer service, building rapport with customers and resolving any issues effectively.
• Drive sales performance by meeting and exceeding store targets.
• Manage inventory control, including stocktakes, receiving, and merchandising.
• Ensure visual merchandising standards are met and maintained according to company guidelines.
• Supervise and train store staff, fostering a positive and productive work environment.
• Handle cash and payment transactions accurately.
• Contribute to stock replenishment and organization.
• Maintain store cleanliness and organization.
• Deputize for the Store Manager in their absence.

Requirements

• Previous experience in a retail supervisory or management role is essential.
• Proven ability to drive sales and achieve targets.
• Excellent customer service and communication skills.
• Experience with inventory management systems.
• Strong leadership and team management capabilities.
• A passion for fashion and understanding of current trends.
• Ability to work effectively in a team and independently.
• Flexibility to work various shifts, including weekends and public holidays, as required by the hybrid model.
• A Grade 12 certificate or equivalent is required; further education in retail management is advantageous.
• Knowledge of point-of-sale (POS) systems.

Benefits

• Competitive salary with performance-based incentives.
• Staff discounts on merchandise.
• Opportunities for career growth within the company.
• Comprehensive training programs.
• A dynamic and engaging work environment.
• Contribution towards a hybrid work setup.
• Exposure to fashion retail best practices.
• Potential for advancement to Store Manager roles.
• Team-building events and activities.
• A supportive management structure.