Assistant Resident Manager - Luxury Tented Lodge - Bela-Bela | Lb

HotelJobs; Bela-Bela; On-site; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Live-in accommodation

Meals on duty

Provident fund (5%)

Medical aid (50% company contribution)

Job summary

HotelJobs is seeking an Assistant Resident Manager for a luxury tented lodge in Bela-Bela, Limpopo. The role supports day-to-day operations and steps in for the Resident Lodge Manager as needed.

Live-in accommodation and meals are provided on duty. The package includes 5% provident fund and a medical aid plan with company contribution. Strong leadership and client focus are essential.

Qualifications

• Minimum 5 years in a similar management role at a 5-star lodge.
• Matric; hospitality qualification preferred.
• Experience managing Front Office and Front of House/FOH and Food & Beverage operations.

Responsibilities

• Assist with planning and managing lodge operations.
• Manage lodge in Resident Lodge Manager’s absence.
• Lead, train and motivate the team; oversee performance and service standards.
• Manage Front of House, Front Office admin and Food & Beverage operations.
• Support cost control, financial administration and reporting.
• Drive the lodge quality plan and implement standards.
• Build relationships with staff, guests, community and partners.
• Deliver attentive guest service and handle guest needs and issues.

Skills

Management experience

Front Office management

FOH & F&B leadership

Administrative skills

Property management system

Driver’s licence

Excellent English

Education

Matric

Hospitality qualification

Tools

Property management system

Job description

Assistant Resident Manager - Luxury Tented Lodge - Bela-Bela

Kendrick Recruitment is looking for an experienced Assistant Resident Manager to support the day-to-day operation of a luxury tented lodge in Bela-Bela, Limpopo.

This junior management role requires a confident hospitality leader who can oversee lodge operations and step in for the Resident Lodge Manager when needed.

Salary: Negotiable, depending on experience

Package:

• Live-in accommodation and meals while on duty.
• Compulsory 5% provident fund contribution.
• Individual medical aid is available through a restricted plan, with a 50% company contribution; membership is voluntary and forms part of the cost-to-company package.

Key Responsibilities

• Assist with planning and managing lodge operations.
• Successfully manage the lodge in the Resident Lodge Manager’s absence.
• Lead, train and motivate the team, overseeing performance and service standards.
• Manage Front of House, Front Office administration and Food & Beverage operations.
• Support cost control, financial administration and reporting.
• Drive the lodge quality plan and implement required standards.
• Build positive relationships with staff, guests, the local community and industry partners.
• Support broader business goals and follow company procedures.
• Deliver attentive guest service and respond effectively to guest needs and challenging situations.

Requirements

• At least five years’ experience in a similar management role at a 5-star lodge.
• Matric; a formal hospitality qualification is preferred.
• Essential Front Office Management experience and a strong track record in Front of House and Food & Beverage management, particularly Front of House administration.
• Proven experience managing, training and leading employees.
• Strong administrative, financial and computer skills.
• Knowledge of a property management and point-of-sale system; experience with lodge or game reserve operations is required.
• Excellent English communication skills; well-spoken and presentable.
• Guest-focused, innovative and creative, with strong interpersonal skills and attention to detail.
• Able to think laterally, take initiative, multitask and work effectively under pressure.
• Self-motivated, diligent and able to meet deadlines.
• Willing and able to share knowledge, teach and inspire others.
• Valid South African ID and driver’s licence required; own vehicle recommended.
• Must be available for an in-person interview.

Additional Information

• The position is live-in in Bela-Bela, Limpopo, with meals provided while on duty.
• The accommodation environment is not pet-friendly.
• The company retirement age is 60.