Assistant Resident Manager

African Echoes Recruitment; Limpopo; On-site; ZAR 420,000 - 800,000; Full time

Benefits offered by this job

Meals provided on duty

5% Provident fund

Medical aid (company contribution)

Job summary

African Echoes Recruitment is seeking an experienced Lodge Manager for Bela Bela in Limpopo. The role demands 5 years in a five-star lodge, with strong FOH and F&B oversight, front office experience, cost control, and staff development. Matric is essential; hospitality qualification is advantageous.

Live-in position with meals, provident fund, and medical aid options. The successful candidate will lead a team, uphold service standards, manage operations and budgets, and build relationships with

Qualifications

• Minimum 5 years' experience in a similar management position within a five-star lodge
• Matric essential; formal Hospitality Management qualification advantageous
• Proven Front of House and Food & Beverage management experience
• Front Office Management experience essential
• Strong Front of House administrative skills
• Experience in staff management, training and cost control
• Proven leadership and team management abilities
• Knowledge of NEBULA and OPERA or similar PMS/POS systems
• Knowledge of game reserve operations
• Good computer literacy and financial skills
• Excellent command of English, both written and spoken
• Well-presented, guest-focused and professional
• Strong organisational, interpersonal and problem-solving skills
• Able to multitask and perform under pressure
• Valid RSA ID and Driver's Licence essential
• Own vehicle recommended

Responsibilities

• Assist with the overall management and daily lodge operations
• Manage the lodge in the Resident Manager's absence
• Oversee Front Office and Food & Beverage operations
• Lead, train, motivate and develop the team
• Maintain exceptional guest service and hospitality standards
• Manage administration, operational procedures and cost control
• Build relationships with guests, staff, agents and the local community
• Drive the lodge's quality plan and implement required standards
• Ensure adherence to company procedures and operational objectives

Skills

Front of House Mgmt

F&B Mgmt

Front Office Mgmt

Staff Management

Leadership

Cost Control

Guest Service

PMS/POS knowledge

Staff Training

Education

Matric

Hospitality Qualification (adv)

Tools

NEBULA

OPERA

Job description

REQUIREMENTS:

• Minimum 5 years' experience in a similar management position within a five-star lodge
• Matric essential; formal Hospitality Management qualification advantageous
• Proven Front of House and Food & Beverage management experience
• Front Office Management experience essential
• Strong Front of House administrative skills
• Experience in staff management, training and cost control
• Proven leadership and team management abilities
• Knowledge of NEBULA and OPERA or similar PMS/POS systems
• Knowledge of game reserve operations
• Good computer literacy and financial skills
• Excellent command of English, both written and spoken
• Well-presented, guest-focused and professional
• Strong organisational, interpersonal and problem-solving skills
• Able to multitask and perform under pressure
• Valid RSA ID and Driver's Licence essential
• Own vehicle recommended

KEY RESPONSIBILITIES:

• Assist with the overall management and daily lodge operations
• Manage the lodge in the Resident Manager's absence
• Oversee Front Office and Food & Beverage operations
• Lead, train, motivate and develop the team
• Maintain exceptional guest service and hospitality standards
• Manage administration, operational procedures and cost control
• Build relationships with guests, staff, agents and the local community
• Drive the lodge's quality plan and implement required standards
• Ensure adherence to company procedures and operational objectives

PACKAGE:

• Salary: Discussed individually, depending on experience and qualifications
• Permanent, live-in position
• Meals provided while on duty
• Compulsory 5% provident fund (forms part of CTC)
• Individual medical aid available, with 50% company contribution (voluntary, subject to scheme conditions)
• Candidates must be available for a face-to-face interview in Bela Bela

LOCATION: Bela Bela - Limpopo