Assistant Resident Manager | Private Game Reserve | Bela-Bela, Limpopo | Ss

HotelJobs; Bela-Bela; On-site; ZAR 420,000 - 580,000; Full time

Benefits offered by this job

Live-In

Based in Bela-Bela

Job summary

Kendrick Recruitment is seeking an experienced Assistant Resident Manager for a private game reserve in Bela-Bela, Limpopo. The role involves hands-on leadership, overseeing daily lodge operations and delivering luxury guest experiences.

You will work closely with the Resident Manager to maintain exceptional service standards, manage multiple departments, and drive efficiency across the property. A live-in position is offered with market-competitive compensation.

Qualifications

• Previous experience in a senior hospitality management position within a luxury lodge, safari property or private game reserve.
• Strong understanding of lodge operations and luxury guest service standards.
• Proven leadership and team management experience.
• Excellent communication, interpersonal and problem-solving skills.
• Strong financial awareness and operational administration abilities.
• Ability to manage multiple departments and prioritise effectively.
• Hands-on management style with exceptional attention to detail.
• Professional presentation and a passion for hospitality.
• Ability to work under pressure and lead by example.
• A valid driver’s licence would be advantageous.

Responsibilities

• Oversee daily lodge operations and hospitality facilities.
• Support the Resident Manager in overseeing all operational departments.
• Ensure exceptional guest experiences and service standards.
• Supervise, motivate and develop departmental teams.
• Monitor front-of-house, housekeeping, F&B and lodge operations.
• Maintain effective communication between departments.
• Handle guest feedback, requests and complaints professionally.
• Assist with staff scheduling, training and performance management.
• Monitor operational costs, stock control and departmental budgets.
• Ensure property standards and maintenance requirements are met.
• Implement and maintain operational procedures.
• Work with management to identify efficiency improvements.
• Maintain a visible, hands-on management presence.

Skills

Leadership

Guest service

Operations management

Budgeting

Staff development

Job description

NOW HIRING: Assistant Resident Manager | Private Game Reserve | Bela-Bela, Limpopo

About the Opportunity Kendrick Recruitment is seeking an experienced, hands-on and highly organized Assistant Resident Manager to join an exclusive private game reserve in Bela-Bela.

This is an exciting opportunity for a hospitality professional with strong operational leadership skills, excellent guest relations abilities and a passion for luxury safari hospitality. The successful candidate will work closely with the Resident Manager to oversee daily lodge operations, maintain exceptional service standards and ensure a seamless guest experience.

Key Responsibilities

• Assist with the overall management and daily operations of the reserve and its hospitality facilities.
• Support the Resident Manager in overseeing all operational departments.
• Ensure exceptional guest experiences and consistently high service standards.
• Supervise, motivate and develop departmental teams.
• Monitor front-of-house, housekeeping, food and beverage and general lodge operations.
• Maintain effective communication and coordination between departments.
• Handle guest feedback, requests and complaints professionally.
• Assist with staff scheduling, training and performance management.
• Monitor operational costs, stock control and departmental budgets.
• Ensure that property standards, maintenance requirements and presentation are consistently maintained.
• Assist with implementing and maintaining operational procedures.
• Work closely with management to identify areas for improvement and enhance overall efficiency.
• Maintain a visible, hands-on management presence throughout the property.

Key Requirements

• Previous experience in a senior hospitality management position within a luxury lodge, safari property or private game reserve.
• Strong understanding of lodge operations and luxury guest service standards.
• Proven leadership and team management experience.
• Excellent communication, interpersonal and problem-solving skills.
• Strong financial awareness and operational administration abilities.
• Ability to manage multiple departments and prioritise effectively.
• A hands-on management style with exceptional attention to detail.
• Professional presentation and a passion for hospitality.
• Ability to work under pressure and lead by example.
• A valid driver's licence would be advantageous.

Package

• Salary: Negotiable, depending on experience.
• Live-In position.
• Based in Bela-Bela, Limpopo.

Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.