Assistant Resident Manager – Bela Bela, Limpopo

HospitalityandOutdoor; Limpopo; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Housing

Meals

Provident Fund

Medical Aid

Job summary

Hospitality and Outdoor in Bela Bela is seeking an experienced Assistant Resident Manager to support daily lodge operations at a luxury five‑star lodge. The role requires hands‑on leadership, exceptional guest service and the ability to step in for the Resident Lodge Manager when required.

You'll manage Front of House, food and beverage operations, oversee staff, and ensure adherence to company standards. Live‑in, with meals on duty, Provident Fund and Medical Aid are provided; interview in Bela

Qualifications

• Minimum five years in a five-star lodge management role.
• Proven Front of House and F&B management experience.
• Knowledge of Nebula, Opera or similar PMS/POS systems.
• Matric and SA ID required; valid driver's license.
• Strong leadership and guest-focused service.
• Interview in Bela Bela at short notice.

Responsibilities

• Assist with daily lodge operation planning and management.
• Lead and train lodge team; maintain high service standards.
• Oversee Front of House administration and guest services.
• Manage cost controls, financial reporting and admin duties.
• Maintain relations with guests, staff and partners.
• Ensure adherence to company procedures and standards.
• Support broader operational goals with Head Office.

Skills

Front of House

F&B management

Operations management

Staff leadership

Guest relations

Education

Hospitality degree or diploma (preferable)

Tools

Nebula PMS

Opera PMS

POS systems

Job description

Hospitality and Outdoor

Establishment: Game Lodge

Additional Benefits

• Housing
• Meals
• Provident Fund
• Medical Aid
• Assistant Resident Manager
• Luxury Lodge – Bela Bela – Limpopo

An exciting opportunity is available for an experienced Assistant Resident Manager to join a luxury lodge in Bela Bela. This junior management position requires a hands‑on hospitality professional who can support daily lodge operations, maintain exceptional guest service and lead the team in the Resident Lodge Manager’s absence. The successful candidate will have strong Front of House, food and beverage, administrative and operational management experience within a five‑star lodge environment.

Job Description & Requirements

• Assist with the effective planning and management of daily lodge operations.
• Manage the lodge confidently in the absence of the Resident Lodge Manager.
• Oversee Front of House administration, guest services and food and beverage operations.
• Lead, train, motivate and inspire the lodge team.
• Maintain high service standards and create memorable guest experiences.
• Drive the lodge quality plan and implement all required company standards.
• Manage cost controls, financial administration and operational reporting.
• Build positive relationships with guests, staff, local communities, agents and industry partners.
• Support the broader operational goals of the group and Head Office.
• Ensure adherence to company procedures, practices and service standards.
• Minimum five years’ experience in a similar five-star lodge management position.
• Previous Front Office Management experience is essential.
• Proven Front of House and food and beverage management experience.
• Knowledge of game reserve operations is required.
• Experience using Nebula, Opera or similar PMS and POS systems is required.
• Matric and a valid South African ID are essential.
• Valid driver’s licence is essential, with an own vehicle recommended.
• Strong computer literacy, financial ability and administrative skills.
• Excellent command of English, with professional communication and interpersonal skills.
• Must be a strong leader with previous employee management experience.
• Guest-focused, well-presented, innovative and able to handle pressure.
• Must be available to attend an in-person interview in Bela Bela.
• A formal hospitality degree or diploma is preferable.
• Please note that the company retirement age is 60 and the environment is not pet-friendly.

Package

• Salary: Remuneration will be discussed at the interview.
• Accommodation: Live-in, with meals provided while on duty.
• Medical aid: Voluntary individual membership, restricted to Discovery Classic Saver or a lower option, with a 50% company contribution forming part of the CTC package.
• Provident fund: Compulsory 5% membership forming part of the CTC package.

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