Assistant Lodge Manager — 5-Star Guest Experience

JVR Software; South Africa; Remote; ZAR 350.000 - 550.000; Vollzeit

Zusammenfassung

HotelJobs in South Africa seeks an experienced Assistant Resident Manager for a luxury lodge. You will oversee day-to-day lodge operations, front-of-house and food and beverage coordination, and ensure strict administrative and cost controls while supervising the team.

The role requires a strong leader to manage the property in the absence of the Resident Lodge Manager, delivering 5-star service and maintaining brand standards across guest experiences.

Qualifikationen

• Minimum of 5 years in a similar 5-star lodge management role.
• Proven expertise in Game Reserve Operations.
• Matric certificate; hospitality degree/diploma preferred.
• Proficiency in NEBULA and OPERA PMS/POS software.
• Solid track record in Front of House and F&B management.

Aufgaben

• Lodge Operations: Plan, manage, and drive daily lodge operations.
• Management Support: Manage the property in the absence of the Resident Lodge Manager.
• Strategic Alignment: Drive group goals and quality plans from Head Office.
• Multi-tasking & Pressure: Maintain high performance under pressure to meet guest needs.

Kenntnisse

Leadership

Front Office

Cost Control

Staff Training

Guest Experience

Communication

Ausbildung

Matric Certificate

Hospitality Degree

Tools

NEBULA

OPERA

Jobbeschreibung

HotelJobs in South Africa seeks an experienced Assistant Resident Manager for a luxury lodge. You will oversee day-to-day lodge operations, front-of-house and food and beverage coordination, and ensure strict administrative and cost controls while supervising the team.

The role requires a strong leader to manage the property in the absence of the Resident Lodge Manager, delivering 5-star service and maintaining brand standards across guest experiences.