Assistant Lodge Manager – Live-In, 5-Star Luxury

Lodgistics Professional Hospitality Solutions; Bela-Bela; On-site; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Accommodation provided

Meals provided

Medical aid

Job summary

Lodgistics Professional Hospitality Solutions seeks an experienced Assistant Resident Manager for a luxury 5-star safari lodge in Bela Bela, Limpopo. You will lead Front Office & F&B operations and run the lodge in the Resident Lodge Manager's absence.

You will mentor a diverse team, uphold standards, manage financial controls, and ensure memorable guest experiences. A hospitality degree is advantageous with 5+ years in management.

Qualifications

• Minimum 5 years' experience in a similar management position within a luxury lodge environment.
• Proven experience in Front Office and F&B management with strong Front Office administration skills.
• Front Office Management experience is essential.
• Strong leadership and team management capabilities.
• Excellent administrative, financial and computer skills.
• Knowledge of game reserve operations.
• Experience with Nebula and OPERA or similar PMS/POS systems.
• Excellent command of English and strong interpersonal skills.

Responsibilities

• Assist with day-to-day management and smooth running of lodge operations.
• Oversee the lodge in the absence of the Resident Lodge Manager.
• Ensure effective Front Office management, administration and operational controls.
• Manage lodge systems, reporting, financial controls and procedures.
• Drive the lodge's quality plan and maintain company standards.
• Maintain exceptional guest service standards and guest experiences.
• Build relationships with guests, travel agents, and local community.
• Lead, train, motivate and develop the lodge team.
• Provide operational leadership and a positive team culture.
• Manage costs and maintain financial controls.

Skills

Front Office management

F&B management

Leadership

Financial & admin skills

Communication skills

Education

Matric qualification

Hospitality degree/diploma advantageous

Tools

Nebula

OPERA

Job description

Lodgistics Professional Hospitality Solutions seeks an experienced Assistant Resident Manager for a luxury 5-star safari lodge in Bela Bela, Limpopo. You will lead Front Office & F&B operations and run the lodge in the Resident Lodge Manager's absence.

You will mentor a diverse team, uphold standards, manage financial controls, and ensure memorable guest experiences. A hospitality degree is advantageous with 5+ years in management.