Arena Operations Manager: Events, Budget & Guest Experience

Placements24; Centurion; Hybrid; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Life insurance

Retirement savings plan

Training & development

Career advancement opportunities

Job summary

Placements24 in Centurion, Gauteng, seeks an experienced Operations Manager to oversee the day-to-day operations of a major sports arena and event venue.

You will lead event staff, security, maintenance and concessions, manage budgets, and liaise with promoters, leagues and vendors to ensure safe, memorable guest experiences.

The role requires 5+ years in venue operations, strong leadership, budgeting skills, and the ability to work irregular hours.

Qualifications

• 5+ years of operations management experience in sports venues or large events.
• Strong leadership of diverse teams including facilities, security, ticketing and guest services.
• Proven budgeting and financial management skills.
• Excellent stakeholder relations and communication abilities.

Responsibilities

• Develop and implement operational plans for all events at the arena.
• Coordinate facilities, security, ticketing, concessions, and guest services.
• Oversee maintenance of seating, field, and public areas.
• Ensure health, safety and security protocols; conduct risk assessments.
• Manage operational budgets and optimize revenue streams.
• Liaise with promoters, leagues and vendors to meet requirements.
• Supervise and train operational staff for high performance.
• Develop and manage emergency response plans and procedures.
• Manage vendor relationships and inventory for operations.

Skills

Team leadership

Budgeting

Stakeholder liaison

Event logistics

People management

Education

Degree in Business Administration / Hospitality Management / Event Management

Tools

Venue management software

MS Office

Job description

Placements24 in Centurion, Gauteng, seeks an experienced Operations Manager to oversee the day-to-day operations of a major sports arena and event venue.

You will lead event staff, security, maintenance and concessions, manage budgets, and liaise with promoters, leagues and vendors to ensure safe, memorable guest experiences.

The role requires 5+ years in venue operations, strong leadership, budgeting skills, and the ability to work irregular hours.