Area Operations Manager

Placements24; Randburg; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Staff discounts

Performance-based bonus

Job summary

Placements24 is seeking an experienced Area Operations Manager to oversee operations across multiple Randburg retail locations in Gauteng. The role focuses on driving operational excellence, maintaining brand standards, and achieving sales and profitability targets.

The ideal candidate will have 6+ years in retail operations management, with a proven ability to lead diverse teams and manage several sites. Strong leadership, strategic thinking, and proficiency in retail software are essential.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or related field preferred.
• Minimum 6 years' experience in retail operations management, with at least 3 years in multi-site leadership.
• Proven track record in driving sales growth, efficiency, and profitability in retail.

Responsibilities

• Develop and implement operational strategies to maximise store performance and profitability within the designated area.
• Supervise, coach, and mentor store managers to ensure adherence to company standards and targets.
• Monitor store performance metrics, analyse data, and implement corrective actions.
• Ensure consistent brand standards, visual merchandising, and customer service excellence across all stores.
• Manage operational budgets, control expenses, and drive cost-saving initiatives.
• Oversee inventory management and loss prevention strategies within the area.
• Ensure compliance with health, safety, and regulatory requirements.
• Foster a productive work environment with staff development and retention.
• Collaborate with marketing and merchandising to align operational execution with goals.
• Conduct regular site visits and performance evaluations of stores and managers.

Skills

Leadership

Communication

Interpersonal skills

Staff development

Strategic thinking

Travel availability

Retail operations knowledge

MS Office Suite

Education

Bachelor's degree in Business Administration or Retail Management or related field

Tools

Retail management software

POS systems

MS Office Suite

Job description

About the Role

Our client, a dynamic retail group, is seeking an experienced and strategic Area Operations Manager to oversee operations across multiple retail locations within the Randburg area and its surrounding territories in Gauteng . This role is crucial for driving operational excellence, ensuring consistent brand standards, and achieving ambitious sales and profitability targets. The ideal candidate will possess strong leadership skills, a deep understanding of retail operations, and a proven ability to manage diverse teams and multiple sites effectively. This is a key leadership opportunity to shape the success of our client's retail presence in a vital economic region.

Key Responsibilities

• Develop and implement operational strategies to maximize store performance and profitability within the designated area.
• Supervise, coach, and mentor store managers to ensure adherence to company standards and achievement of targets.
• Monitor store performance metrics, analyze data, and implement corrective actions for improvement.
• Ensure consistent application of brand standards, visual merchandising, and customer service excellence across all stores.
• Manage operational budgets, control expenses, and drive cost-saving initiatives.
• Oversee inventory management and loss prevention strategies within the area.
• Ensure compliance with all health, safety, and regulatory requirements.
• Foster a positive and productive work environment, focusing on staff development and retention.
• Collaborate with marketing and merchandising teams to align operational execution with strategic goals.
• Conduct regular site visits and performance evaluations of stores and store managers.

Requirements

• A minimum of 6 years of experience in retail operations management, with at least 3 years in a multi-site management capacity.
• Proven track record of success in driving sales growth, operational efficiency, and profitability in a retail environment.
• Strong understanding of retail KPIs, financial management, and P&L responsibility.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage and develop teams.
• Proficiency in retail management software, POS systems, and MS Office Suite.
• A Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
• Ability to travel frequently within the Randburg area and surrounding parts of Gauteng.
• Strategic thinking with a hands-on approach to problem-solving.
• Commitment to maintaining high operational and customer service standards.

Benefits

Our client offers a competitive salary, commensurate with experience, and a substantial performance-based bonus. Comprehensive benefits include medical aid, a retirement fund, and ample opportunities for professional growth and career advancement. Employees also enjoy staff discounts on company products. This role offers a fantastic opportunity to lead operations in Randburg, Gauteng , with a reputable and expanding organization.