Area Manager - Retail Operations

Placements24; Soweto; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Medical aid

Provident fund

Employee discount

Company car or travel allowance

Paid annual leave

Salary reviews and progression

Training and development opportunities

Job summary

Placements24 is seeking an experienced Area Manager to oversee a portfolio of retail stores in Soweto and surrounding Gauteng. You will drive sales, ensure operational efficiency, manage store managers, and uphold customer service standards in a fast-paced retail environment.

You will analyze performance data, manage budgets, implement merchandising plans, and collaborate with head office on promotions. The role requires travel within the area, on-site leadership, and a proven track record of

Qualifications

• Bachelor's degree in business/retail management or related field is preferred; diploma with extensive experience will be considered.
• Minimum 5 years in retail management, with 3+ years in multi-store leadership.
• Proven track record in achieving sales targets and improving store performance.

Responsibilities

• Oversee day-to-day operations of multiple stores within Soweto and surrounding Gauteng.
• Drive sales, profitability, and customer service targets for each store.
• Coach and develop store managers and their teams to achieve excellence.
• Ensure adherence to policies, merchandising standards, and procedures.
• Monitor inventory, stock control, and loss prevention strategies.
• Analyze sales data and reports to identify trends and opportunities for improvement.

Skills

Retail leadership

Sales strategy

People management

Budget & financial acumen

Education

Bachelor's degree in Business Administration

Diploma in a related field

Tools

POS systems

Retail management software

Job description

About the Role

Our client, a well-established retail group with a strong presence in Soweto and surrounding areas, is seeking an experienced and dynamic Area Manager to oversee a portfolio of retail stores. This crucial role involves driving sales performance, ensuring operational efficiency, maintaining high customer service standards, and managing a team of store managers. The ideal candidate will possess a deep understanding of the retail sector, exceptional leadership qualities, and a strategic approach to maximizing profitability within their assigned area. We are looking for a results-oriented individual who can inspire their teams and adapt to the dynamic retail environment of Gauteng . This position requires a significant on-site presence to effectively support and manage the retail locations within the designated area. Your leadership will be key to maintaining our client's competitive edge and ensuring exceptional customer experiences across all stores. This role offers a rewarding opportunity to lead and develop retail operations in a vibrant and significant urban market.

Key Responsibilities

• Oversee the day-to-day operations of multiple retail stores within the designated area in Soweto .
• Drive sales performance and profitability targets for each store, implementing effective sales strategies.
• Manage, coach, and develop store managers and their teams to achieve operational excellence.
• Ensure adherence to company policies, merchandising standards, and operational procedures.
• Monitor inventory levels, stock control, and loss prevention strategies.
• Implement and maintain high standards of customer service across all stores.
• Analyze sales data, operational reports, and customer feedback to identify trends and opportunities for improvement.
• Manage operational budgets for the area, ensuring cost control and efficiency.
• Conduct regular store visits to assess performance, provide guidance, and address challenges.
• Collaborate with head office departments on marketing initiatives, promotions, and operational updates.

Requirements

• Bachelor's degree in Business Administration, Retail Management, or a related field; a diploma with extensive experience will also be considered.
• Minimum of 5 years of experience in retail management, with at least 3 years in an Area Manager or multi-store management role.
• Proven track record of achieving sales targets and improving operational performance in a retail setting.
• Strong understanding of retail operations, merchandising, inventory management, and customer service.
• Excellent leadership, communication, and people management skills.
• Ability to motivate and inspire teams to achieve high performance.
• Strong analytical and problem-solving abilities.
• Knowledge of the retail market within Gauteng , particularly Soweto , is a significant advantage.
• Proficiency in POS systems and retail management software.
• Willingness to travel extensively within the assigned area.

Benefits

• Competitive salary package with performance-based incentives and bonuses.
• Comprehensive medical aid and provident fund.
• Generous employee discount on company products.
• Opportunities for professional development and career progression.
• Company car or travel allowance.
• Paid annual leave and sick leave benefits.
• A supportive and dynamic retail environment.
• Annual performance reviews and salary adjustments.
• Potential for involvement in regional expansion projects.
• Regular training sessions and workshops.