AR Collections & Disputes Specialist

Pepkor Lifestyle; Gauteng; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Pepkor Lifestyle is seeking a highly organized Debtors Coordinator to join our finance team. You will manage accounts receivable, ensure timely collections, and maintain accurate customer records, working across multiple platforms to reconcile payments.

The role requires excellent communication, attention to detail, and the ability to resolve issues professionally. You will work with colleagues to follow up on queries, process refunds, and address disputes while ensuring compliance with

Qualifications

• Experience in accounts receivable and collections
• Strong understanding of accounting principles and practices
• Proficiency in Microsoft Excel and other accounting software
• Previous credit control/online knowledge is a plus
• Excellent communication and interpersonal skills
• Ability to work independently and prioritize tasks

Responsibilities

• Obtain reports from multiple platforms to reconcile and allocate payments.
• Resolve outstanding queries promptly.
• Process customer refunds.
• Handle customer complaints professionally and escalate when necessary.
• Manage credit card administration and chargebacks with banks.
• Review and reconcile customer accounts regularly.
• Investigate and resolve discrepancies in customer accounts.

Skills

Accounts receivable

Communication skills

Attention to details

Analytical skills

Excel

Customer service

Education

Grade 12

Bachelor's degree in finance or related field

Tools

Excel

Accounting software

Job description

Pepkor Lifestyle is seeking a highly organized Debtors Coordinator to join our finance team. You will manage accounts receivable, ensure timely collections, and maintain accurate customer records, working across multiple platforms to reconcile payments.

The role requires excellent communication, attention to detail, and the ability to resolve issues professionally. You will work with colleagues to follow up on queries, process refunds, and address disputes while ensuring compliance with