Administrative and Records Manager

Placements24; Bloemfontein; Hybrid; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical aid

Pension fund

Performance-based bonuses

Professional development

Opportunities to lead significant org.

Stable work environment

Job summary

Placements24 is hiring an Administrative and Records Manager for a public sector service provider in Bloemfontein. You will lead a team, oversee records management, ensure data governance and compliance with POPIA, and optimize administrative processes to improve operational efficiency.

The role manages EDMS and archives, coordinates with IT for system upgrades, develops training materials, and administers the department budget, delivering reliable access to vital information.

Qualifications

• Bachelor’s degree in Information Management, Archival Studies, Business Administration, or related field.
• Minimum of 6 years of progressive records management and leadership experience.
• Experience developing and implementing records management programs.
• Strong knowledge of records management lifecycle and digital preservation.
• Experience with EDMS and compliance requirements (e.g., POPIA).
• Excellent organizational, analytical, and communication abilities.

Responsibilities

• Develop and manage records management policies and procedures.
• Oversee creation, maintenance, and disposal of organizational records.
• Manage EDMS and physical archives.
• Lead and train the administrative and records team.
• Ensure security, integrity, and accessibility of records.
• Audit record-keeping practices for compliance.
• Advise on information governance and data protection.
• Coordinate with IT for system upgrades related to records management.
• Develop training materials and conduct staff training.
• Manage department budget.

Skills

Leadership

Team management

Data governance

POPIA knowledge

Analytical thinking

Communication skills

Education

Bachelor's degree in Information Management, Archival Studies, Business Administration, or related field

Tools

EDMS

MS Office Suite

Database management

Job description

About the Role

Our client, a well-established public sector service provider located in Bloemfontein, Free State , is seeking an experienced Administrative and Records Manager. This senior position is responsible for overseeing the organization's record-keeping systems, ensuring compliance with data management policies, and optimizing administrative processes. The successful candidate will lead a team, implement efficient record management strategies, and ensure the integrity and accessibility of vital organizational information. This is a significant opportunity to make a lasting impact on operational efficiency and data governance within a key institution in Bloemfontein . We are looking for a professional with strong leadership and a deep understanding of information management principles.

Key Responsibilities

• Develop, implement, and manage comprehensive records management policies and procedures.
• Oversee the creation, maintenance, and disposal of organizational records in compliance with legal and regulatory requirements.
• Manage the electronic document management system (EDMS) and physical archives.
• Lead and train the administrative and records management team.
• Ensure the security, integrity, and accessibility of all records.
• Conduct regular audits of record-keeping practices to ensure compliance.
• Advise management on best practices for information governance and data protection.
• Coordinate with IT departments for system upgrades and maintenance related to records management.
• Develop training materials and conduct training sessions for staff on record-keeping protocols.
• Manage the budget for the administrative and records management department.

Requirements

• A Bachelor's degree in Information Management, Archival Studies, Business Administration, or a related field.
• Minimum of 6 years of progressive experience in records management and administrative leadership.
• Proven experience in developing and implementing records management programs.
• In-depth knowledge of records management principles, lifecycle management, and digital preservation.
• Experience managing electronic document management systems (EDMS).
• Strong leadership and team management skills.
• Excellent understanding of relevant legislation and compliance requirements (e.g., POPIA).
• Proficiency in Microsoft Office Suite and familiarity with database management.
• Strong analytical and problem-solving skills.
• Exceptional organizational and communication abilities.

Benefits

• Competitive salary package with excellent benefits.
• Comprehensive medical aid.
• Generous pension fund.
• Performance-based bonuses.
• Hybrid work arrangement provides flexibility, combining office-based collaboration in Bloemfontein with remote workdays.
• Opportunities for professional development.
• Participation in significant organizational initiatives.
• Stable, supportive work environment.
• Chance to lead critical functions and contribute to the efficient operation of a key Free State institution.