Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X2

Advtech; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Emeris, Newlands Campus seeks an Administration Assistant (Registration Support Centre Agent) on a fixed-term contract to support student registrations and queries. The role requires strong communication, organizational skills, and IT literacy to handle multiple tasks in a service-focused environment.

The position involves handling end-to-end registration across modes of study, data entry, call follow-ups, and general admin under pressure.

Qualifications

• End-to-end registration support across all modes of study.
• Handling registration queries from students registering from home and escalating when needed.
• Strong IT literacy and proficiency with MS Word and MS Excel.

Responsibilities

• To ensure that registration related queries received by students registering from home is received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Skills

Interpersonal skills

Methodical

Word & Excel

Driver's license & own transport

Communication skills

Organizational skills

Service orientation

Initiative

Follow-up skills

Customer service

Education

Grade 12 / Matric

Diploma (NQF 6) advantageous

Tools

Word

Excel

Job description

Direct Reporting Line:

Head Admissions and Administration

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Newlands Campus has a vacancy for an Administration Assistant (Registration Support Centre Agent) Fixed-Term Contract X2.

Duties and Responsibilities

• To ensure that registration related queries received by students registering from home is received, resolved and or escalated.
• To provide end-to-end registration support to students registering for all modes of study.
• Calling students to come and register
• Calling students to follow up on documents
• Data capturing
• Ad hoc administrative tasks

Competencies required

• Good interpersonal skills
• Must be methodical/systematic
• Experience in Word & Excel essential
• Driver's license and own transport essential
• Excellent communication skills (verbal & written) and telephone manner
• Superior organisational and administrative skills
• Best suited to a service-oriented person
• Friendly, presentable, organised and able to work well under pressure
• High Initiative
• Excellent follow up skills

Minimum Education requirements

• Minimum of Grade 12/Matric
• Diploma (NQF 6) is advantageous.

MinimumWork Experience requirements

• A minimum of 1-2 years relevant (Reception/Admin) working experience. Must be computer literate (Word & Excel)

Emerisisan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance to the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.