Account Manager - Vereeniging

Placements24; Vereeniging; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Comprehensive training and development

Job summary

Placements24 in Vereeniging, Gauteng is seeking an Account Manager to nurture key client relationships and drive satisfaction. You will be the primary contact for a portfolio of clients, ensuring service excellence and a proactive approach to understanding client needs and objectives.

The role emphasizes upselling, cross-selling, and close collaboration with internal teams to meet retention and growth targets, requiring strong communication and relationship-building skills.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in account management or client-facing sales roles.
• Excellent communication and presentation skills.
• Ability to work independently and manage time effectively.
• Willingness to reside in or relocate to Vereeniging or surrounding areas.

Responsibilities

• Manage a portfolio of client accounts and act as main contact.
• Develop and maintain long-term client relationships.
• Identify opportunities for upselling and cross-selling.
• Prepare account status reports and present to management.
• Collaborate with internal teams to meet client needs.
• Ensure client satisfaction and address issues promptly.
• Conduct regular client check-ins and business reviews.
• Achieve retention and growth targets.

Skills

Account management

Client relationships

Sales cycles

CRM software

Negotiation

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

Job description

About the Role

Our client is seeking a dedicated and customer-focused Account Manager to join their team in Vereeniging , Gauteng. This role is vital for maintaining and growing relationships with existing clients, ensuring their satisfaction and identifying opportunities for upselling and cross-selling. You will serve as the primary point of contact for a portfolio of clients, understanding their needs and ensuring they receive excellent service and support. The ideal candidate will possess strong communication and interpersonal skills, a keen eye for detail, and a proactive approach to client management. This is an excellent opportunity for a sales professional to build a career focused on nurturing client relationships and contributing to the sustained success of our client in the Vereeniging area.

Key Responsibilities

• Manage a portfolio of assigned client accounts, acting as their main point of contact.
• Develop and maintain strong, long-term relationships with clients.
• Understand client needs and provide solutions that align with their business objectives.
• Identify opportunities for account growth through upselling and cross-selling.
• Ensure client satisfaction and address any issues or concerns promptly and effectively.
• Conduct regular client check-ins and business reviews.
• Collaborate with internal teams (e.g., sales, support, operations) to ensure client needs are met.
• Prepare and present account status reports to management.
• Achieve retention and growth targets for assigned accounts.

Requirements

• Proven experience as an Account Manager or in a similar client-facing sales role.
• Strong understanding of account management principles and sales cycles.
• Excellent communication, interpersonal, and presentation skills.
• Ability to build rapport and trust with clients.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong problem-solving and negotiation skills.
• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Ability to work independently and manage time effectively.
• Must reside in or be willing to relocate to Vereeniging or its surrounding areas.

Benefits

Our client offers a competitive salary, commensurate with experience, along with performance-based incentives. Employees will receive comprehensive training and ongoing professional development. This role provides a stable work environment with opportunities for career advancement within the company. Benefits include medical aid and a provident fund. Join a team that is committed to client success and fosters a positive work culture in Vereeniging.